Matthew Miller <mattdm@xxxxxxxxxxxxxxxxx> wrote: ... > Net Promoter Score is a gauge of loyalty and engagement. Having that as a > running metric lets us know in a broad sense whether our outreach and > mindshare efforts are working. Personally I'd have expected NPS to be more strongly influenced by someone's experience of using Fedora, rather than outreach and mindshare efforts. If someone recommends a product, isn't it usually because they've used it and liked it? If measuring outreach and mindshare is the goal, wouldn't more direct measures be more effective, like social media metrics, website data, press coverage and user numbers? Better still would be research targeted at new users, to find out what drew them to Fedora. Allan _______________________________________________ council-discuss mailing list -- council-discuss@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe send an email to council-discuss-leave@xxxxxxxxxxxxxxxxxxxxxxx Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/council-discuss@xxxxxxxxxxxxxxxxxxxxxxx
