On 02/11/2010 06:07 PM, Paul W. Frields wrote: > On Thu, Feb 11, 2010 at 04:52:23PM -0500, Justin O'Brien wrote: >> I think that this puts a barrier between users that need help and those >> who can help. I think we should just have a couple of trigger happy ops >> and take no BS. >> >> Fedora as is all about the community and i dont think that we should >> build a barrier between us and potential contributors. > > "Trigger happy" doesn't sound like a measured approach, although I > definitely sympathize with your feelings toward people messing up our > help channels. :-) We bear at least some responsibility for making > sure people in the help channel aren't tricked or victimized by > attackers. Since we can't guarantee 24-hour coverage by ops, it's a > good idea to try and make people there a little safer as a default. > > Someone already suggested one way to mitigate the problem, which is to > spit out a more useful message when the user is shunted suddently to > the unregistered channel. A URL pointing to a wiki page with simple > instructions for getting registered should be included. The > admonition "register your nick" is not helpful or adequate. Yeah... my younger cousin hit this yesterday when trying to figure out how to fix a botched F10 --> F12 upgrade. IRC familiarity, usually good about following instructions... I got called from dinner to explain what was going on, and ended up having to blink and squint and click around for a few minutes before figuring out what to type. This had me a little worried about what happens to even less experienced people who don't have a Fedora cousin eating dinner downstairs. I'll try to get her to write a draft of what would be a more useful message... where would we send that patch? --Mel _______________________________________________ advisory-board mailing list advisory-board@xxxxxxxxxxxxxxxxxxxxxxx https://admin.fedoraproject.org/mailman/listinfo/advisory-board
