On Wed, Oct 21, 2009 at 08:19:20PM -0400, Máirín Duffy wrote: [...snip...] > Specifically focusing on #2, I would like to suggest that the target > user for Fedora the desktop distribution is a person of RHCT or > equivalent technical skill who would like to check their webmail in a > browser. > > Points: > > - What is meant by 'RHCT or equivalent' is that this is a person who > does not need to have 'using a mouse,' 'drag and drop', 'browser tabs', > and 'right click menus' explained to them. He/she gets it. This is a > person who feels comfortable installing their computer on their own, > burning DVDs, and if pointed to instructions, is comfortable opening up > a terminal and running commands or installing non-packaged software as > instructed (to work around issues, e.g., adding extra yum repos or > installing non-free video card drivers from a tarball if provided some > direction.) > > - What is not meant by RHCT or equivalent: the person does not > necessarily have to be a Fedora user. He or she could have the > equivalent level of comfort with Windows or OS X never having touched a > Linux distro, or Fedora specifically. If this person is a Windows user, > they're a power user and maybe comfortable with installing some of the > tweak UI bits for that, or in OS X are comfortable working in the > terminal or have ports configured. > > So the story I would like to design to, from the Fedora website to > running the desktop is: > > I am a person who is comfortable with computers. I hear about Fedora. I > go to the Fedora website. The Fedora website appeals to me and convinces > me that it's something worth trying. I find a download of Fedora that > will work for me quickly and without stress. I am able to download that > file and manipulate it in a way that it is install media I can insert > into my machine in 10 minutes or less. I am able to successfully run the > installer on my first attempt and progress through the questions it asks > me in 5 minutes or less. I expect to have a running system in 15 minutes > or less. I expect it to boot without errors or crashes on the first > attempt, and I expect to be in a running browser in less than 3 minutes > from a fresh boot. I like the start you've put together here, and I think we should further develop the expectations to cover the case of "I found a problem, and it's immediately clear to me how to report that and/or get help." That case involves a lot of sub-cases, such as: * My program crashed and I want to report it, and expect a clear dialog and instructions that will help me do so * I want to set up a printer and need help, so I expect to be able to find and consult the Fedora Project's sources for community help such as IRC or a mailing list, given <N> minutes of time -- Paul W. Frields http://paul.frields.org/ gpg fingerprint: 3DA6 A0AC 6D58 FEC4 0233 5906 ACDB C937 BD11 3717 http://redhat.com/ - - - - http://pfrields.fedorapeople.org/ irc.freenode.net: stickster @ #fedora-docs, #fedora-devel, #fredlug _______________________________________________ fedora-advisory-board mailing list fedora-advisory-board@xxxxxxxxxx http://www.redhat.com/mailman/listinfo/fedora-advisory-board
