Re: BugTracker

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-----Original Message-----
From: "Wesley Johnson" <johnson2412@xxxxxxxx>
To: "ALSA-user" <alsa-user@xxxxxxxxxxxxxxxxxxxxx>
Date: Sat, 16 Aug 2008 16:05:49 -0500 (CDT)
Subject:  BugTracker

> 
> Can the ALSA web page managers please indicate on their pages which
> ones are for development team members only and which are for general users.
> 
> I followed a link that said   "I found a bug"  and it led to the BugTracker
> page
> that wanted me to login.  It had a button to create a new account, so I
> tried
> to create an account.  I would never send me any confirmation of the account
> nor would it explicitly refuse.
> 
> I tried to see if my email provider was on your list of open-relays, but
> those
> lists will not download, they just hang after half loading.
> 
> Please put a notice on your BugTracker login page that BugTracker accounts
> are for development team
> members only and other people will be silently ignored.
> You can at least do that.
> 
> I had found a bug, I had a fix, and I spent 4 days alone trying to find a
> way to notify
> the ALSA dev team through getting a BugTracker login.
> 
> The only bug notification on the ALSA page that I could find was this link
> "I found a bug".
> 
> Getting an account (on the main ALSA page) as an alsa-user seems to have no
> purpose, no usable effects.
> 
> I have no idea who is reading these emails in alsa-user mailing list,
> sending these is an act of sheer desperation and frustration.
> 
> Wesley D. Johnson,  Linux user since 1994
> 
> 
> 
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Wesley,

you are not the only one having problems creating an account.

Several years ago I had similar problems; then another user complained about the same.

Experience shows that if you are persistent and make enough noise, you'll get an account.

You can also try to file a bug against ALSA - at Novell. If, by any chance, you can reproduce the
bug using a SUSE CD/DVD, then file a bug against ALSA at Novell.

Maybe it's even possible to file a bug against ALSA bug tracking system at Novell since Novell/SUSE
sponsors ALSA, and it was easy to create an account with Novell.

Good luck,
  Sergei.


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