1) I don't always have the answer (though I like to pretend I do)
2) Other people are very smart (see 1)
3) I am not your technical support person - I am a *volunteer*. If you want to pay me to do that then I'll be more than happy to answer your every email.
4) When we solve a problem in the lists everyone gets to see the resolution of the problem. If someone else has the same problem they can read our discussion and perhaps solve their problem on their own - which is better for everyone.
If someone else is willing to help, he is using an Apache server.
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