The log shows that the program does several connections to the server and send/receive a lot of data but suddenly it tries a different approach to resolve the server address and this results in an error. Is it possible to download this program? Can you write steps to reproduce? Error: trace:winsock:WS_getaddrinfo "api.familysearch.org", (null) 0x2be6200 -> 0x612e714 -5