International communication strategies for volcanic crises - Post-COV11 Workshop

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From: micol todesco <micol.todesco@xxxxxxx>


Making plans to attend COV11?
Allow some extra time to attend the Post-Conference Workshop #4

*International communication strategies for volcanic crises *that will be
held

on May 28.



What happens when communication becomes cumbersome,

loaded with contradictory accounts of the facts and fake news,

and crucial information gets lost within superfluous details?

We need to come together across disciplines and agencies

to help global communities get the information they need from us.



On *May 28*, we will gather for one day of full immersion

in the communication storms that develop around volcanic crises â?? real or
perceived.



We will start by sharing experiences (what works, what we need to address)

from recent crises and proceed to practice communication in different
crisis scenarios,

taking advantage of different perspectives (science, emergency management,
journalism).


More information about the workshop below and on COV11 website.

More information on the COV11 website

https://pcoconvin.eventsair.com/volcanoes11/workshops-special
<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpcoconvin.eventsair.com%2Fvolcanoes11%2Fworkshops-special&data=02%7C01%7Ckrippnerj%40si.edu%7C701308532ac54405c4ea08d7a3d5abbd%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637158010430003790&sdata=A5dNvTK786qlU%2BvNQ%2FGy9BJ9Y6gF1H9FWzbdEIVXe4Y%3D&reserved=0>



May 28, Post-Conference Workshop n. 4

*International communication strategies for volcanic crises*

Conveners:

Janine Krippner, Smithsonian Global Volcanism Program, United States of
America
Micol Todesco, INGV, Italy
Brian Terbush, Washington State Emergency Management Division, United
States of America
Boris Behncke, INGV, Italy
Sally Sennert, USGS/Smithsonian, United States of America
Robin Andrews, Freelance science journalist, United Kingdom



Workshop Description:

Disseminating accurate and consistent messaging that is widely understood
during a volcanic crisis requires a global, interdisciplinary, inter-agency
effort in the digital age. This workshop examines global communication
efforts by observatories, emergency management, social sciences,
government, non-observatory geoscientists, and media. When a crisis
strikes, official and non-official information mix and spread through a
variety of communication channels, reaching different audiences and
evolving through time. As a result, official messaging may be amplified to
help local efforts, or the public may receive fragmented inconsistent
messaging, which may lead to injury and economic impacts on the area.
Further complications may arise when volcanic crises affect multiple
countries, and local communication strategies may not be consistent or
sufficient. To examine these issues, morning presentations will feature
selected case studies that highlight common communication challenges. Case
studies will include Agung, Campi Flegrei, Etna, Stromboli, and examples
from participants. In the afternoon participants will divide into groups to
address eruption scenarios, playing different roles in the communication
chain and evaluating adequate public responses. The workshop will introduce
the International Network for Volcano Communication and discuss preliminary
ground rules for its operation. We encourage attendees to share
communication plans and case studies, including what did and did not work,
and surprises. A short report will be produced reviewing the different
aspects of crisis communication, challenges, and tools and resources
available (e.g. VolFilms, USGS, GVP, and IVHHN products). The report will
serve as a resource to guide communications partners with best practices
for future volcanic crises.



Core connection between the proposed session and societal risk mitigation:
To mitigate societal risk during a volcanic crisis, volcano observatories,
emergency management, communicators, social sciences, and media have to
work together to ensure that accurate and consistent messaging is
disseminated and well understood. Communication efforts by scientists,
agencies, and media around the world are now instantly available online for
local communities to access. This workshop will examine the varied needs of
different partners and communities, and the volcanic alerts, hazards,
safety, and educational products that are disseminated during crisis
communication from all parts of the global communication chain. This
workshop will assist all partners in understanding the varied needs and
limitations, and evaluate how we can best serve our global communities
through science-to-society partnerships. Results will be compiled and
shared in report format after COV11.



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