Dear J. When I said that "it does not change anything", it was about my opinion that did not change. I was a bit surprised that you said to be "upset", and although it was not confortable for me to see that, I had no argument to change opinion, and also thought I did not make any big mistakes to justify your feeling. I have not worked with as many daemons as you. I barely can tell many details about the mail servers I have used. I never even heard about "POP2", my whole life. IMAP and POP, ok, they're clearly different. But which version each server is or was, I won't even try to remember the few ones I have read this detail. It was not needed for anything, so I would not bother looking at it. If Thunderbird does the search and sort only locally, Squirrelmail could do something similar. I think there is an option to this, I'll check it again. But if Lotus Domino and so many other implementation of IMAP are not complete, why can't we inform our users about it? From the log information you could find something valuable. I could not! But, wouldn''t it be great if it happens this way: SM admin wants to test a server; IMAP server is already configured; it can be check that it is a Lotus Domino (or any other incomplete/problematic server) and make some tests to confirm this limitation, or clearly inform in the error: "Configtest is not successful because SM is configured to use IMAP commands do sort messages, which are not supported by the server imap.lotus-domino.ibm.com . Squirrelmail will have these functions disabled, when this server is used, or until the sort option is changed." To end this discussion, that is losing its main subject, I feel like I may not know as much about logs and the server as other people in this list. But should I make no questions for this? I guess the answer for this question is "no, I and everyone should make questions and give their suggestions or comments, and they should be encouraged to do so". Sincerely, thank you very much for all the technical comments. They are useful for me, they add up to what I know and what I can use to try solving some problems. André > On Mon, 21 Sep 2015 09:33:11 -0300 > André Z. D. A. <andrezda10@xxxxxxxxxx> wrote: > >> Differently from what you seem to assume, it is impossible for every >> admin deeply knowing every detail of every protocol used by programs >> in the system they take care of. >> >> It is clear now that the LOG files or the Squirrelmail error are not >> informative enough to solve the problem - and there is a solution to >> the problem, since Domino servers are used by other mail clients >> normally. >> >> I also understand that this would be an improvement in Squirrelmail, >> both for end users and administrators. >> >> If saying this or having this opinion upsets you... well, I'm sorry, >> but it does not change anything. > > But it DOES change things. > > First and foremost is the Lotus Domino DOES NOT WORK properly with > IMAP clients. Thunderbird doesn't use the same command sort or search > mail. It does it locally. That means it grabs each and every email > from the server, brings it to the machine then sorts it. Squirrelmail > tries to use the 'standard IMAP protocol' functions that are supposed > to be supported by ANY and ALL IMAP servers. Second, not having access > to the logs as an admin means you cannot do your job. You don't NEED > TO KNOW how a protocol works, you need access to the logs so that you > can use the error messages to find out what went wrong and THEN educate > yourself with what you need to know at that time. > > As for Squirrelmail's log file, it is informative enough that I, a > non-Domino user, was able to find the problem and relate to you what > the issue was. I've used many different POP2, POP3, IMAP3, and IMAP4 > daemons in the past. I have seen Microsoft's attempt at POP3, and > IMAP3, and how they didn't support many items. I have used > Squirrelmail for years, sometimes having issues with sort, and search, > and sometimes not. Those times that I have, it has always been against > some big, corporate, package that didn't implement the standard fully. > I know there are Open Source packages that also do not, but there are > enough people out there checking them to suggest not using them. > > J > >> ---- Jim wrote: ----- >>> Wow! >>> >>> How upsetting is this...A system administrator that can't look at >>> their own log files and figure out what is going on! Squirrel is >>> supposed to tell them what is happening on their own system...That >>> is the most absurd thing I've ever heard!!! >>> >>> Lotus notes would have generated errors...Squirrel would have >>> generated errors. >>> >>> SquirrelMail does not know that it is talking to Lotus - It knows >>> that it is talking to a IMAP server, that's it...period! >>> >>> If you are not the system administrator and don't have access to >>> the log files...you need to seek that person out...look at the log >>> files for both Lotus and Squirrel and figure out what is going on >>> in your specific environment! >>> >>> Jim >>> >>> On 9/20/2015 1:25 PM, André Z. D. A. wrote: >>> >>>>> Probably because the answer to your question isn't Squirrelmail >>>>> related. See below. >>>> >>>> (...) >>>> >>>>> From what I have read, Lotus Domino does not properly support >>>>> all the Fetch options you are sending to it. >>>> >>>> All right. This is something acceptable, as a practical reality I >>>> did now know (naturally). And the fact that you knew and could >>>> have told the list before is something (even it not being the >>>> solution) I expected from a mailing list like this one. >>>> >>>>> This is a IMAP issue, not >>>>> Squirrelmail. Please correct me if this is not true. I do not use >>>>> Domino, so cannot answer with firsthand knowledge. It is also why >>>>> I did not answer the first 2 times you sent this. >>>> >>>> This is not true, I disagree with you. If Squirrelmail knows that >>>> it is a Lotus Domino, and consequently, the server does not >>>> completely support IMAP functions, Squirrelmail should either: do >>>> nothing at all, telling the user the reason why this can't be >>>> done; or do it with in some alternative way, if possible (and it >>>> seems that it could be possible). Showing just the vague error >>>> message is similar to choose the worse possible option to deal >>>> with the problem. >>>> >>>> As both an SM setup admin, and an user, I think that if you knew >>>> this issue (Lotus Domino and other servers limitations), then >>>> configtest MUST point the problem. Giving a 100% positive check is >>>> wrong, it is a problem in Squirrelmail. >>>> >>>>> Switch to a Server program that properly supports IMAP. >>>> >>>> Switching out from Domino is not an option. Some users *have* >>>> their accounts hosted in this server, and the only way to access >>>> it is using a client, web (like Squirrel) or some other kind, like >>>> Thunderbird or such. >>>> >>>> If Lotus does not support these, how will Thunderbird behave with >>>> this IMAP server? What is the solution? I have used my account in >>>> this server with Thunderbird, and I have seen no problem at all. >>>> >>>>> On Thu, 17 Sep 2015 06:32:07 -0300 >>>>> André Z. D. A. <andrezda10@xxxxxxxxxx> wrote: >>>>> >>>>>> Why having a user mailing list if no one answer questions that >>>>>> are natural to be asked, have no answer or documentation about >>>>>> them, and probably show common problems to many users? >>>>> >>>>> Probably because the answer to your question isn't Squirrelmail >>>>> related. See below. >>>>> >>>>>>> Third try. Anyone around here can give me a bit of help, please? >>>>>>> >>>>>>>> Maybe I started this message with the wrong sentence. So I'm >>>>>>>> writing again - but assuming someone will read the original >>>>>>>> message as needed, because it has all details that I imagine >>>>>>>> are needed. >>>>>>>> >>>>>>>> As the admin of a few Squirrelmail installations, I have >>>>>>>> reports of users that can't search their messages; they are >>>>>>>> using specific IMAP servers. Squirrelmail shows a strange >>>>>>>> error (see original message), which does not point me to >>>>>>>> anything to solve the problem, or to find the solution. May >>>>>>>> you help me? >>>>>>>> >>>>>>>> Another problem is that clicking in the message list headers >>>>>>>> to choose what field for message sorting causes an very bad >>>>>>>> error. Users cannot refresh message lists anymore! There is no >>>>>>>> way for them to reset the configuration. I must manually >>>>>>>> remove the sort option from each user configuration file. >>>>>>>> >>>>>>>> With Squirrelmail configured for each of these different IMAP >>>>>>>> servers, I run its configtest. No problem is pointed (see >>>>>>>> original message). So, why do I have these and other problems? >>>>>>>> >>>>>>>>> I get an error when searching my inbox for some subject. I >>>>>>>>> use an IMAP server to this account. >>>>>>>>> >>>>>>>>> The error message (in Portuguese) is: >>>>>>>>> >>>>>>>>> =============== >>>>>>>>> ERRO: >>>>>>>>> Erro: pedido não pode ser completado. >>>>>>>>> Requisição: FETCH (FLAGS UID RFC822.SIZE INTERNALDATE >>>>>>>>> BODY.PEEK[HEADER.FIELDS (Date To Cc From Subject X-Priority >>>>>>>>> Importance Priority Content-Type)]) Razão alegada: FETCH >>>>>>>>> token is invalid =============== >>>>>>>>> >>>>>>>>> Which should be something like this, in English: >>>>>>>>> >>>>>>>>> =============== >>>>>>>>> ERROR: >>>>>>>>> Error: request can't be completed. >>>>>>>>> Request: FETCH (FLAGS UID RFC822.SIZE INTERNALDATE >>>>>>>>> BODY.PEEK[HEADER.FIELDS (Date To Cc From Subject X-Priority >>>>>>>>> Importance Priority Content-Type)]) Informed reason: FETCH >>>>>>>>> token is invalid =============== >>>>>>>>> >>>>>>>>> A configtest run on this install, right now, gives: >>>>>>>>> >>>>>>>>> ================================ >>>>>>>>> SquirrelMail configtest >>>>>>>>> >>>>>>>>> This script will try to check some aspects of your >>>>>>>>> SquirrelMail configuration and point you to errors whereever >>>>>>>>> it can find them. You need to go run conf.pl in the config/ >>>>>>>>> directory first before you run this script. SquirrelMail >>>>>>>>> version: 1.4.22 Config file version: 1.4.0 Config file last >>>>>>>>> modified: 24 08 2015 02:31:37 >>>>>>>>> >>>>>>>>> Checking PHP configuration... >>>>>>>>> PHP version 5.3.13 OK. >>>>>>>>> Running as me(123) / group(1000) >>>>>>>>> display_errors: 1 >>>>>>>>> error_reporting: 22519 >>>>>>>>> variables_order OK: EGPCS. >>>>>>>>> PHP extensions OK. Dynamic loading is enabled. >>>>>>>>> Checking paths... >>>>>>>>> Data dir OK. >>>>>>>>> Attachment dir OK. >>>>>>>>> Plugins OK. >>>>>>>>> Themes OK. >>>>>>>>> Default language OK. >>>>>>>>> Base URL detected as: >>>>>>>>> https://my.domain.name.com/~squirrel/path/src (location base >>>>>>>>> autodetected) Checking outgoing mail service.... SMTP server >>>>>>>>> OK (220 carretel.grude.ufmg.br ESMTP Service (Lotus Domino >>>>>>>>> Release 8.5.3FP6HF1016) ready at Mon, 24 Aug 2015 02:32:47 >>>>>>>>> -0300) Checking IMAP service.... IMAP server ready (* OK >>>>>>>>> Domino IMAP4 Server Release 8.5.3FP6HF1016 ready Mon, 24 Aug >>>>>>>>> 2015 02:32:47 -0300) Capabilities: * CAPABILITY IMAP4rev1 >>>>>>>>> AUTH=PLAIN LITERAL+ NAMESPACE QUOTA UIDPLUS Checking >>>>>>>>> internationalization (i18n) settings... gettext - Gettext >>>>>>>>> functions are available. On some systems you must have >>>>>>>>> appropriate system locales compiled. mbstring - Mbstring >>>>>>>>> functions are available. recode - Recode functions are >>>>>>>>> unavailable. iconv - Iconv functions are available. timezone >>>>>>>>> - Webmail users can change their time zone settings. Checking >>>>>>>>> database functions... not using database functionality. >>>>> >>>>> From what I have read, via Google, Lotus Domino does not properly >>>>> support all the Fetch options you are sending to it. This is a >>>>> IMAP issue, not Squirrelmail. Please correct me if this is not >>>>> true. I do not use Domino, so cannot answer with firsthand >>>>> knowledge. It is also why I did not answer the first 2 times you >>>>> sent this. >>>>> >>>>>>>>> Congratulations, your SquirrelMail setup looks fine to me! >>>>>>>>> >>>>>>>>> ================================ >>>>>>>>> >>>>>>>>> So. What should I do? >>>>> >>>>> Switch to a Server program that properly supports IMAP. >>>>> >>>>>>>>> There are other problems with Squirrelmail that I never tried >>>>>>>>> to fix, but might be related: in the message lists, clicking >>>>>>>>> on date, subject, size or date, to sort messages with them >>>>>>>>> gives an error that I could only fix by manually editing the >>>>>>>>> Squirrel config file, removing this sort option. The error >>>>>>>>> makes it impossible to reopen the folder where I clicked the >>>>>>>>> option to unclick it. This is very bad because normal users >>>>>>>>> of this Squirrel install cannot do this. I do it as the >>>>>>>>> admin, but would't be much fun to do this everytime an user >>>>>>>>> clicks on something simple that is there waiting. >>>>> >>>>> J >>>>> >>>>> ------------------------------------------------------------------------------ >>>>> Monitor Your Dynamic Infrastructure at Any Scale With Datadog! >>>>> Get real-time metrics from all of your servers, apps and tools >>>>> in one place. >>>>> SourceForge users - Click here to start your Free Trial of >>>>> Datadog now! >>>>> http://pubads.g.doubleclick.net/gampad/clk?id=241902991&iu=/4140 >>>>> ----- squirrelmail-users mailing list >>>>> Posting guidelines: http://squirrelmail.org/postingguidelines >>>>> List address: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx >>>>> List archives: http://news.gmane.org/gmane.mail.squirrelmail.user >>>>> List info (subscribe/unsubscribe/change options): >>>>> https://lists.sourceforge.net/lists/listinfo/squirrelmail-users >>>> >>>> ------------------------------------------------------------------------------ >>>> ----- >>>> squirrelmail-users mailing list >>>> Posting guidelines: http://squirrelmail.org/postingguidelines >>>> List address: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx >>>> List archives: http://news.gmane.org/gmane.mail.squirrelmail.user >>>> List info (subscribe/unsubscribe/change options): >>>> https://lists.sourceforge.net/lists/listinfo/squirrelmail-users >>> >>> --- >>> This email has been checked for viruses by Avast antivirus software. >>> https://www.avast.com/antivirus >>> >>> ------------------------------------------------------------------------------ >>> ----- >>> squirrelmail-users mailing list >>> Posting guidelines: http://squirrelmail.org/postingguidelines >>> List address: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx >>> List archives: http://news.gmane.org/gmane.mail.squirrelmail.user >>> List info (subscribe/unsubscribe/change options): >>> https://lists.sourceforge.net/lists/listinfo/squirrelmail-users >> >> ------------------------------------------------------------------------------ >> ----- >> squirrelmail-users mailing list >> Posting guidelines: http://squirrelmail.org/postingguidelines >> List address: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx >> List archives: http://news.gmane.org/gmane.mail.squirrelmail.user >> List info (subscribe/unsubscribe/change options): >> https://lists.sourceforge.net/lists/listinfo/squirrelmail-users > > -- > Janus > Keeper of portals > > ------------------------------------------------------------------------------ > ----- > squirrelmail-users mailing list > Posting guidelines: http://squirrelmail.org/postingguidelines > List address: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx > List archives: http://news.gmane.org/gmane.mail.squirrelmail.user > List info (subscribe/unsubscribe/change options): https://lists.sourceforge.net/lists/listinfo/squirrelmail-users ------------------------------------------------------------------------------ ----- squirrelmail-users mailing list Posting guidelines: http://squirrelmail.org/postingguidelines List address: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx List archives: http://news.gmane.org/gmane.mail.squirrelmail.user List info (subscribe/unsubscribe/change options): https://lists.sourceforge.net/lists/listinfo/squirrelmail-users
