Wow! How upsetting is this...A system administrator that can't look at their own log files and figure out what is going on! Squirrel is supposed to tell them what is happening on their own system...That is the most absurd thing I've ever heard!!! Lotus notes would have generated errors...Squirrel would have generated errors. SquirrelMail does not know that it is talking to Lotus - It knows that it is talking to a IMAP server, that's it...period! If you are not the system administrator and don't have access to the log files...you need to seek that person out...look at the log files for both Lotus and Squirrel and figure out what is going on in your specific environment! Jim On 9/20/2015 1:25 PM, André Z. D. A. wrote: >> Probably because the answer to your question isn't Squirrelmail related. See >> below. > (...) > >> From what I have read, Lotus Domino does not properly support >> all the Fetch options you are sending to it. > All right. This is something acceptable, as a practical reality I did now know (naturally). And the fact that you knew and could have told the list before is something (even it not being the solution) I expected from a mailing list like this one. > >> This is a IMAP issue, not >> Squirrelmail. Please correct me if this is not true. I do not use Domino, so >> cannot answer with firsthand knowledge. It is also why I did not answer the >> first 2 times you sent this. > This is not true, I disagree with you. If Squirrelmail knows that it is a Lotus Domino, and consequently, the server does not completely support IMAP functions, Squirrelmail should either: do nothing at all, telling the user the reason why this can't be done; or do it with in some alternative way, if possible (and it seems that it could be possible). Showing just the vague error message is similar to choose the worse possible option to deal with the problem. > > As both an SM setup admin, and an user, I think that if you knew this issue (Lotus Domino and other servers limitations), then configtest MUST point the problem. Giving a 100% positive check is wrong, it is a problem in Squirrelmail. > > >> Switch to a Server program that properly supports IMAP. >> > Switching out from Domino is not an option. Some users *have* their accounts hosted in this server, and the only way to access it is using a client, web (like Squirrel) or some other kind, like Thunderbird or such. > > If Lotus does not support these, how will Thunderbird behave with this IMAP server? What is the solution? I have used my account in this server with Thunderbird, and I have seen no problem at all. > > > > >> On Thu, 17 Sep 2015 06:32:07 -0300 >> André Z. D. A. <andrezda10@xxxxxxxxxx> wrote: >> >>> Why having a user mailing list if no one answer questions that are natural >>> to be asked, have no answer or documentation about them, and probably show >>> common problems to many users? >> Probably because the answer to your question isn't Squirrelmail related. See >> below. >> >>>> Third try. Anyone around here can give me a bit of help, please? >>>> >>>>> Maybe I started this message with the wrong sentence. So I'm writing >>>>> again - but assuming someone will read the original message as needed, >>>>> because it has all details that I imagine are needed. >>>>> >>>>> As the admin of a few Squirrelmail installations, I have reports of users >>>>> that can't search their messages; they are using specific IMAP servers. >>>>> Squirrelmail shows a strange error (see original message), which does not >>>>> point me to anything to solve the problem, or to find the solution. May >>>>> you help me? >>>>> >>>>> Another problem is that clicking in the message list headers to choose >>>>> what field for message sorting causes an very bad error. Users cannot >>>>> refresh message lists anymore! There is no way for them to reset the >>>>> configuration. I must manually remove the sort option from each user >>>>> configuration file. >>>>> >>>>> With Squirrelmail configured for each of these different IMAP servers, I >>>>> run its configtest. No problem is pointed (see original message). So, why >>>>> do I have these and other problems? >>>>> >>>>>> I get an error when searching my inbox for some subject. I use an IMAP >>>>>> server to this account. >>>>>> >>>>>> The error message (in Portuguese) is: >>>>>> >>>>>> =============== >>>>>> ERRO: >>>>>> Erro: pedido não pode ser completado. >>>>>> Requisição: FETCH (FLAGS UID RFC822.SIZE INTERNALDATE >>>>>> BODY.PEEK[HEADER.FIELDS (Date To Cc From Subject X-Priority Importance >>>>>> Priority Content-Type)]) Razão alegada: FETCH token is invalid >>>>>> =============== >>>>>> >>>>>> Which should be something like this, in English: >>>>>> >>>>>> =============== >>>>>> ERROR: >>>>>> Error: request can't be completed. >>>>>> Request: FETCH (FLAGS UID RFC822.SIZE INTERNALDATE >>>>>> BODY.PEEK[HEADER.FIELDS (Date To Cc From Subject X-Priority Importance >>>>>> Priority Content-Type)]) Informed reason: FETCH token is invalid >>>>>> =============== >>>>>> >>>>>> A configtest run on this install, right now, gives: >>>>>> >>>>>> ================================ >>>>>> SquirrelMail configtest >>>>>> >>>>>> This script will try to check some aspects of your SquirrelMail >>>>>> configuration and point you to errors whereever it can find them. You >>>>>> need to go run conf.pl in the config/ directory first before you run >>>>>> this script. SquirrelMail version: 1.4.22 Config file version: 1.4.0 >>>>>> Config file last modified: 24 08 2015 02:31:37 >>>>>> >>>>>> Checking PHP configuration... >>>>>> PHP version 5.3.13 OK. >>>>>> Running as me(123) / group(1000) >>>>>> display_errors: 1 >>>>>> error_reporting: 22519 >>>>>> variables_order OK: EGPCS. >>>>>> PHP extensions OK. Dynamic loading is enabled. >>>>>> Checking paths... >>>>>> Data dir OK. >>>>>> Attachment dir OK. >>>>>> Plugins OK. >>>>>> Themes OK. >>>>>> Default language OK. >>>>>> Base URL detected as: https://my.domain.name.com/~squirrel/path/src >>>>>> (location base autodetected) Checking outgoing mail service.... >>>>>> SMTP server OK (220 carretel.grude.ufmg.br ESMTP Service (Lotus Domino >>>>>> Release 8.5.3FP6HF1016) ready at Mon, 24 Aug 2015 02:32:47 -0300) >>>>>> Checking IMAP service.... IMAP server ready (* OK Domino IMAP4 Server >>>>>> Release 8.5.3FP6HF1016 ready Mon, 24 Aug 2015 02:32:47 -0300) >>>>>> Capabilities: * CAPABILITY IMAP4rev1 AUTH=PLAIN LITERAL+ NAMESPACE QUOTA >>>>>> UIDPLUS Checking internationalization (i18n) settings... gettext - >>>>>> Gettext functions are available. On some systems you must have >>>>>> appropriate system locales compiled. mbstring - Mbstring functions are >>>>>> available. recode - Recode functions are unavailable. iconv - Iconv >>>>>> functions are available. timezone - Webmail users can change their time >>>>>> zone settings. Checking database functions... >>>>>> not using database functionality. >>>>>> >> From what I have read, via Google, Lotus Domino does not properly support >> all the Fetch options you are sending to it. This is a IMAP issue, not >> Squirrelmail. Please correct me if this is not true. I do not use Domino, so >> cannot answer with firsthand knowledge. It is also why I did not answer the >> first 2 times you sent this. >> >>>>>> Congratulations, your SquirrelMail setup looks fine to me! >>>>>> >>>>>> ================================ >>>>>> >>>>>> So. What should I do? >> Switch to a Server program that properly supports IMAP. >> >>>>>> There are other problems with Squirrelmail that I never tried to fix, >>>>>> but might be related: in the message lists, clicking on date, subject, >>>>>> size or date, to sort messages with them gives an error that I could >>>>>> only fix by manually editing the Squirrel config file, removing this >>>>>> sort option. The error makes it impossible to reopen the folder where I >>>>>> clicked the option to unclick it. This is very bad because normal users >>>>>> of this Squirrel install cannot do this. I do it as the admin, but >>>>>> would't be much fun to do this everytime an user clicks on something >>>>>> simple that is there waiting. >>>>>> >> J >> >> ------------------------------------------------------------------------------ >> Monitor Your Dynamic Infrastructure at Any Scale With Datadog! >> Get real-time metrics from all of your servers, apps and tools >> in one place. >> SourceForge users - Click here to start your Free Trial of Datadog now! >> http://pubads.g.doubleclick.net/gampad/clk?id=241902991&iu=/4140 >> ----- >> squirrelmail-users mailing list >> Posting guidelines: http://squirrelmail.org/postingguidelines >> List address: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx >> List archives: http://news.gmane.org/gmane.mail.squirrelmail.user >> List info (subscribe/unsubscribe/change options): https://lists.sourceforge.net/lists/listinfo/squirrelmail-users > ------------------------------------------------------------------------------ > ----- > squirrelmail-users mailing list > Posting guidelines: http://squirrelmail.org/postingguidelines > List address: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx > List archives: http://news.gmane.org/gmane.mail.squirrelmail.user > List info (subscribe/unsubscribe/change options): https://lists.sourceforge.net/lists/listinfo/squirrelmail-users --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus ------------------------------------------------------------------------------ ----- squirrelmail-users mailing list Posting guidelines: http://squirrelmail.org/postingguidelines List address: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx List archives: http://news.gmane.org/gmane.mail.squirrelmail.user List info (subscribe/unsubscribe/change options): https://lists.sourceforge.net/lists/listinfo/squirrelmail-users
