Re: different identity behaviour (1.5.2)

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Please do not top-post.  Please reply to my message and not your
original one.  Please do READ the posting guidelines that your were
asked to when you subscribed.

>> Hi all,
>>
>> I'm trying to get SM1.5.2 not to use identities that were pre made but to use the original to address from the original email as from address when doing a reply.
>>
>> Any ideas on how to get that working?

On Sat, Jun 26, 2010 at 3:47 AM, Patrick Bos <patrick.bos@xxxxxxxxx> wrote:
> I want this functionality because I want to use 1 email address in 1 domain to function as a support mailbox
> to which people can send support request.
> People can send mail to email addresses based on recipients names and other support techies
> can still open that mail and respond with the correct from address.

That's what multiple identities are for, or see the Custom From
plugin, which would need to be updated to work with SquirrelMail
1.5.2.

> This all without having to manage the poorly functioning identities.

Multiple identities work just fine.

> Have you ever noticed that when multiple people are logged in to 1 email account in sm and
> one of them adds an identity that the identity is actually not really added? As soon as that
> user logs out and in again to check the identities, that last added entry or even multiple last
> added entries is/are not there.

You misunderstand how a web application works.  Information kept in
the user (PHP) session cannot be shared across multiple sessions.  Web
applications are generally not intended to work as you are assuming.
You're better off implementing shared IMAP folders in your IMAP
server.

> So actually, I'd like a more reliable identity system (db based for instance) or the option I
> suggested in my first email.

I'd like it if you checked your assumptions first before blaming our
software, which doesn't make developers feel like helping you out.
Thanks.

-- 
Paul Lesniewski
SquirrelMail Team
Please support Open Source Software by donating to SquirrelMail!
http://squirrelmail.org/donate_paul_lesniewski.php

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