Re: Cannot access email

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On Wed, Jan 20, 2010 at 6:21 AM, admin@whichwoodstoves
<whichwood@xxxxxxxxxx> wrote:
> Can any one help
>
>  I recently made changes to my name servers and now cannot acess my squirrel
> mail the address was myname@xxxxxxxxxxxxxxxxx
>
>
>
>  This is the reply from 123-reg
>
>
>
>  Support Agent
>
>
>
> Nick
>
> 18/01/2010 18:54:25
>
>
>
> Dear Robert,
>
>
>
> Thank you for contacting 123-reg on the 18th January 2010.
>
>
>
> Please ask Squirrel mail for their mx record settings and change them for
> your DNS via the instructions below;

You are contacting the wrong people.  "Squirrel mail" is not a service
provider.  SquirrelMail is just a software package anyone can download
and install on their mail server.  You need to contact whomever hosts
your email services.


> To change your MX records, please do the following:
>
>
>
> 1. Login to your 123-reg control panel.
>
>
>
> 2. In the "Domain names" section, select the relevant domain name in the
> drop-down list and click on the "Manage" button.
>
>
>
> 3. Click on the “Manage DNS” option.
>
>
>
> 4. Scroll down to the MX records section.
>
>
>
> 5. Delete any Existing MX Records (if any) and enter the MX records you have
> been provided with.
>
>
>
> Note the full stop at the end of the MX records is REQUIRED. Please also
> note that you can only add one record at a time and will need to “Update
> DNS” between entries.
>
>
>
>
>
> If we can be of any further help with regard to this or any other matter,
> please do not hesitate to contact us.
>
> Kind Regards
>
>
>
> Nick
>
> 123-reg
>
> I have set up mail boxes with the same name but cannot access old mail
>
>
>
> Can you help
>

-- 
Paul Lesniewski
SquirrelMail Team
Please support Open Source Software by donating to SquirrelMail!
http://squirrelmail.org/donate_paul_lesniewski.php

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