MS Word attachments opening problem

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Hello List,

I have searched the SM archives and can not find an answer. I'm sure I am
just not finding the right search words combination. We have two users at
school that when trying to open and MS Word doc attachment SM throws an
error saying:
   "C:\...\##ss##bb## not found"
I am fairly certain it has something to do with MS Office and/or users
default temp folder?
Ideas.?

Thanks,
Barry

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