Re: Strange problem with EPS attachments

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Oguzhan Kayhan wrote:
> 
>> On Mon, June 16, 2008 1:06 pm, Oguzhan Kayhan wrote:
>>>> On Mon, June 16, 2008 10:19 am, Oguzhan Kayhan wrote:
>>>>>> On Mon, June 16, 2008 7:19 am, Oguzhan Kayhan wrote:
>>>>>>> hello, one of our clients phoned me this morning,
>>>>>>> with a strange complaint about eps files.
>>>>>>> Problem is, when he received an attachment with eps extension, if
> he
>>>>>>> tries
>>>>>>> to open/download file from squirrelmail it just downloads a 0 bytes
>>>>>>> of
>>>>>>> attachment. Seems like an empty attachment itself.
>>>>>>> But if he connects to mail server with pine from command line.. and
> opens
>>>>>>> the mail and saves the attachment it saves the actual size of it..
> More interesting part is if he creates a new mail with pine and
> reattaches
>>>>>>> the same attachment and mails to himself, he can open the
> attachment
>>>>>>> without a problem with squirrelmail.
>>>>>>> So i dont know why but for this specific attachment,squirrelmail
> can
>>>>>>> not
>>>>>>> download eps files maybe that comes from specific clients... By the
> way we tried with IE, Firefox and even from different
> computers...result is same.
>>>>>>> Sq version 1.4.13
>>>>>>> Imap Server Dovecot
>>>>>> Were the EPS files sent from an Apple computer?
>>>>> Im not sure about that but, does it matter?
>>>> Yes, it does make a difference to what I tell you. Also, are these
>>>> Quark
>>>> layout
>>>> files, or are they vector images which could be saved in another
>>>> format?
>>> So, what is the solution for that? And where is the exact problem? On
> apache? sqmail or imap server?
>>> What should i advice my client for that? Not to accept mails from mac
> users? :) And it shouldnt be about the attachment itself i think.
> because
>>> he doesnt edit the attachment. Just open the mail with pine, save the
> attachment and resend the saved attachment and it works.. So, is it
> smthing with uuencode/decode?
>>
>> You didn't answer my questions. I don't want to type a bunch of notes
> for
>> various
>> scenarios. Answer the questions to help clarify the problem, and I'll
> answer based
>> on that information.
>>
>> Are you saying that this problem is for files sent from an Apple
> computer?
>> Are these Quark layout files, or are they vector images which could be
> saved in
>> another format?
> Sorry for late reply, because of this holiday season....:)
> As i learned from our user, mails are sent from 3 different persons with
> same format attachemnts. All had problem. As he said mathematicians dont
> use macintosh often, and as i understand from the header, mail is sent
> with Microsoft Outlook Express. So it is obvious that they didnt sent it
> with mac.
> So they are adobe illustrator files so vector files.
> 
> And it is attached as Application/postscript.
> 
> Any more questions??
> 
> Thanks a lot.
> 

Size of attachments and email itself?

Your PHP version, memory limits, error reporting level and installed
extensions?

Content-transfer-encoding used in EPS attachments.

-- 
Tomas
-- 
View this message in context: http://www.nabble.com/Re%3A-Strange-problem-with-EPS-attachments-tp18148445p18155778.html
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