Re: Duplicate Meessages Sent

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OK. It does seem like a browser issue. I'll work with the user to see if 
we can clear it up.

Thanks, all.

Paul Lesniewski wrote:
> On 4/25/07, Lesli St. Clair <lstclair@xxxxxxxxxx> wrote:
>   
>> Thanks, I've asked the user to check her computer. She's using Safari,
>> though, not IE (she has a Mac). Given that I'm seeing three "compose"
>> calls in the logs, the time between messages, and that the messages are
>> identical, I don't think it's a user error (hitting Send three times, etc.).
>>     
>
> If there are three hits in the web log as you've shown, I think there
> is not much chance it'd be a SM problem.  The request *did* appear to
> actually come three times.  Unless there were some other page requests
> from the user's IP address in between that explain it, I'd focus on
> what might be wrong with her browser or her use of the application.
>
>   
>> I've Googled and searched lists, but it's not an easy topic with unique
>> keywords.
>>
>> Marc Powell wrote:
>> ...
>>
>> --
>> ***************
>> Lesli St. Clair
>> Systems Administrator
>> Ithaca College
>> 607-274-1000
>>     

-- 
***************
Lesli St. Clair
Systems Administrator
Ithaca College
607-274-1000


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