> "Alan in Toronto" <Alantoronto@xxxxxxxxxxxxxxx> > 19/04/2007 13:29 > > > To: "Deborah Roelfsema" <Deborah.Roelfsema@xxxxxxxxxx> > cc: > Subject: Re: ERROR: Could not append message to mail/sent > & ERROR:Could > not complete request. > > > On Wed, April 18, 2007 9:37 pm, Deborah Roelfsema wrote: >> Hi, >> >> I really need your help, I have been asked to answer and reply to emails >> for a voluntary organisation (none of them are computer literate and I'm >> not much better). I am having a lot of trouble with it at the moment as >> it wont let me delete any of the spam and there is one email in there > that >> has attachments that it wont let me delete either, it wont let me send > at >> the moment either. All round, I am buggered. I know that you request > that >> I supply all the details, but I really dont know how to find them (I'm > SO >> sorry), I just don't know what to do. I am desperate for help. These > are >> the errors I am getting; >> >> >> >> >> ERROR: >> >> >> ERROR : Could not complete request. >> Query: EXPUNGE >> Reason Given: EXPUNGE failed: Unable to extend mailbox: Disk quota >> exceeded >> >> >> >> >> >> >> >> ERROR: >> >> >> ERROR : Could not append message to mail/Sent. >> Server responded: APPEND failed: Error finishing scratch file: Disk > quota >> exceeded >> Solution: Remove unneccessary messages from your folder and start with >> your Trash folder. >> >> >> >> >> Warning: Cannot modify header information - headers already sent by > (output >> started at /var/www/squirrelmail/functions/page_header.php:31) in >> /var/www/squirrelmail/src/compose.php on line 406 >> >> >> >> >> >> ERROR: >> >> >> ERROR : Could not complete request. >> Query: COPY 123 "mail/Trash" >> Reason Given: COPY failed: Message copy failed: Disk quota exceeded >> >> >> >> >> I hope this helps. Please tell me if there is anything (with >> instructions) I may be able to do to help. >> >> Thank you very much. > > I think you need to delete mail to reduce the quota usage. Begin with some > really > tiny messages with no attachments, because you might have enough space to > delete > them. Then empty the trash and delete some more small messages, gradually > working > your way up while periodically emptying the trash. > > If you're already right at or exceeding quota, then you or your SM > administrator > needs to change the config so that you won't have a Trash folder but > instead > deletions will actually get immediately deleted. > > Also check to see if you have a spambox active, which may itself be pretty > full and > contributing to your quota usage. On my host we see this happening all the > time: > people enable SpamAssassin and the Spambox, but forget to ever check the > Spambox. > Consequently the Spambox gradually eats up more of the available quota but > the user > has no idea why. On Thu, April 19, 2007 12:22 am, Deborah Roelfsema wrote: > Thanks for your reply. > > How do I check to see if spambox is active? It wont even let me delete > the ones in the trash folder. > > > > Kind regards, > > Debbie Roelfsema 1. Please keep replies on-list. That way others can benefit. Also, if you write only to me, I may not have the answer whereas other list members may. 2. This group prefers bottom posting, so a sequence of communication may be followed. I don't know how to check if your spambox is active, because you didn't tell us anything about your system. If it's cPanel, then you access the Spam Assassin page where there's a function "Clear Spam Box", or FTP to see if a spam folder has been created in the mail directory. Or use POP3 to check the spam box, just add "/spam" (without the quotes) to the end of your POP3 login. (Example: joe@xxxxx/spam) You can't delete messages because you're at quota, and in IMAP a delete is actually a copy followed by a delete. You have no available quota left, so there's no room for the copy, which is why I suggested you start with the smallest message in case you have a tiny bit of room remaining. I suggest you talk to your administrator, as he could disable the trash folder and also check for a spam box. Another way to clear the inbox to free up space is to download messages via POP3. ------------------------------------------------------------------------- This SF.net email is sponsored by DB2 Express Download DB2 Express C - the FREE version of DB2 express and take control of your XML. No limits. Just data. Click to get it now. http://sourceforge.net/powerbar/db2/ -- squirrelmail-users mailing list Posting Guidelines: http://www.squirrelmail.org/wiki/MailingListPostingGuidelines List Address: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx List Archives: http://news.gmane.org/thread.php?group=gmane.mail.squirrelmail.user List Archives: http://sourceforge.net/mailarchive/forum.php?forum_id=2995 List Info: https://lists.sourceforge.net/lists/listinfo/squirrelmail-users
