On 9/25/06, Tomas Kuliavas <tokul@xxxxxxxxxxxxxxxxxxxxx> wrote: > > SquirrelMail 1.4.6 > > PHP 4.4.4 > > UWIMAPD (IMAP4rev1 2004.357-cpanel) > > Apache 1.3.37 > > CentOS 4.4 > > Our webserver runs as nobody. > > IMAP Server Address: 127.0.0.1 > > > > Many plugins, including: Auto Complete; Folder Synch; Select Range; etc. > > I ran configtest, and it reports: "Congratulations, your SquirrelMail > > setup looks fine to me!" > > > > My SquirrelMail has become so painfully slow that it is often > > unusable, and often it fails and displays "page not found" error pages > > in the folder list frame, the message list frame, or both frames. > > > > SquirrelMail was fine before about 3 or 4 weeks ago, and I have made > > no changes to SquirrelMail in that time. I rent space on a shared web > > server, and I'm sure there have been changes to the server config in > > that time. However, the server loads are normal and the support guys > > can't find anything to explain the SM slowness. > > > > The problem is not with any individual mail account. This problem > > exists no matter which mail account I use. > > > > Please give me some idea of what the problem could be, or what to > > check, or what server config/admin I should ask the web host tech > > support to check. Thanks for any help. > > 1. man top. Check apache processes. What is "man top"? And are there specific apache processes that I should ask the web host's tech support to check, or direct them to check for certain things? > 2. Make sure that cpanel updates haven't turned off server side sorting in > SquirrelMail I still have the following settings in my own config: Use server-side sorting Yes Use server-side thread sorting Yes And when I click "IMAP server information" in "Options", it returns this: Server Capability response: * CAPABILITY IMAP4REV1 LITERAL+ IDLE NAMESPACE MAILBOX-REFERRALS BINARY UNSELECT SCAN SORT THREAD=REFERENCES THREAD=ORDEREDSUBJECT MULTIAPPEND SASL-IR LOGIN-REFERRALS AUTH=LOGIN Does that indicate that sorting is still supported? Or, is there a test I can enter in that "IMAP server information" screen to check? > 3. Make sure that dns and indent services work on web server. uw checks > client's reverse dns address and indent by default. Is there any way I can test this, or do I need to contact the web host's tech support? > 4. Check session directory usage Will the web host's tech support know what that means when I make that request? Should I ask them to check for anything in particular? > 5. If you use imapproxy, check proxy debugging options. Can I check if they use imapproxy, or must I ask them? One further piece of information that might help someone to solve this puzzle: when I use the shared SquirrelMail installation that comes as part of cPanel, it seems somewhat faster than my own installation and doesn't get the "page not found" errors. That shared installation is also 1.4.6, but is just the basic install with no extra plugins. My own installation has many plugins, and my config options are somewhat different. Thanks for your help Tomas! ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys -- and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV -- squirrelmail-users mailing list Posting Guidelines: http://www.squirrelmail.org/wiki/MailingListPostingGuidelines List Address: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx List Archives: http://news.gmane.org/thread.php?group=gmane.mail.squirrelmail.user List Archives: http://sourceforge.net/mailarchive/forum.php?forum_id=2995 List Info: https://lists.sourceforge.net/lists/listinfo/squirrelmail-users
