Re: timeout issue

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> -----Original Message-----
> From: squirrelmail-users-bounces@xxxxxxxxxxxxxxxxxxxxx
> [mailto:squirrelmail-users-bounces@xxxxxxxxxxxxxxxxxxxxx] On Behalf Of
> charlie derr
> Sent: Tuesday, July 11, 2006 10:04 AM
> To: squirrelmail-users@xxxxxxxxxxxxxxxxxxxxx
> Subject:  timeout issue
> 
> We're trying to move from an older version of squirrelmail to a more
> current one but are having some trouble with a timeout for people who
> have several thousand messages in their inbox (those people can login
to
> the older squirrelmail without a problem).  Both instances are
> contacting the same imap mail server.
> 
> The problem is with squirrelmail-1.4.6-7.el4 on RHEL4 and what happens
is
> that the left pane loads ok after login, but there is never any
> content shown in the larger right hand pane.  There is no error
message
> returned to the browser, only an empty page (some browsers show an
> empty file named right_main.php and ask if you want to download/open
it)
> after about 15 seconds.
> 
> For users with only a couple hundred messages things work fine.
> 
> 
> On our older installation of squirrelmail, when a user's mailbox grows
too
> large, the user recieves a (somewhat cryptic) error about
> exceeding a 30 second timeout -- but no similar error is returned for
the
> new server (and the big problem is that the threshhold seems to be
>   a much smaller inbox).
> 
> 
> I've searched archives and source code for some way to increase the
> timeout value, but haven't yet found it.  I have a vague memory of a
> post from several months ago (not even sure it was on this list) about
> someone who claimed to have raised a default timeout from 30 seconds
> to 300 seconds.  This person said s/he had no trouble (other than the
> several minute delay) with loading inboxes with huge mailboxes as long
> as enough memory had been allocated in php.ini and the imap server was
> fast enough.
> 
> 
> I would love to know how to troubleshoot/solve this issue.

http://www.squirrelmail.org/wiki/SolvingProblems

Compare your squirrelmail configurations between systems. Compare your
php.ini configuration between systems. There are probably discrepancies.

Blank pages mean php errors. Enable or increase error reporting in
php.ini (error_reporting and display_errors in php.ini).

Some of the timeouts you're probably interested in are in php.ini --
default_socket_timeout, max_execution_time, max_input_time,
memory_limit.

Enable server side sorting in SM config if your IMAP server supports it.

Use a php accelerator like Zend or other to increase performance. Use
imapproxy.

See http://www.squirrelmail.org/wiki/SquirrelMailPerformance

--
Marc


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