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Re: Squid returns 500 on rapidly changing DNS records

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On 2/17/23 09:31, Maciej Leks wrote:

We have being facing the 500 error codes in our squids (v5.7) when it
comes to communicate with Salesforce DNS for ephemeral hosts

    A cs128-fra.fra.r.salesforce.com.              30s   85.222.154.211
    A cs128-fra.fra.r.salesforce.com.              30s   160.8.252.83
    A cs128-fra.fra.r.salesforce.com.              30s   85.222.152.83

30s TTLs will naturally limit the time Squid can cache these IPs for.


From time to time DNS answers only sending SOA record (no A,AAAA records)

Squid will fail to forward traffic if Squid does not have the destination IP address cached and its new DNS lookup returns no IPv4 or IPv6 records. Moreover, I am not 100% sure -- needs checking/testing -- but Squid might cache that "negative" no-IPs result (see negative_dns_ttl that defaults to 60 seconds).

Do all 500 error cases correspond to DNS answers without IPs? In other words, is there a 500 error case after a DNS answer with IPs (within 29 seconds from each other)?

HTH,

Alex.
P.S. Sorry for not answering your questions below directly. I do not have the time to document what Squid debugging logs mean, and I recommend sharing them without analysis (by non-developers).


dig:
IP address of sagittarius-oatmilk-722.scratch.my.salesforce.com is
cs128.salesforce.com.
cs128-fra.salesforce.com.
cs128-fra.fra.r.salesforce.com.
160.8.255.83
160.8.249.83
85.222.154.211
Failed to resolve sagittarius-oatmilk-722.scratch.my.salesforce.com
Failed to resolve sagittarius-oatmilk-722.scratch.my.salesforce.com
Failed to resolve sagittarius-oatmilk-722.scratch.my.salesforce.com
Failed to resolve sagittarius-oatmilk-722.scratch.my.salesforce.com
IP address of sagittarius-oatmilk-722.scratch.my.salesforce.com is
cs128.salesforce.com.
cs128-fra.salesforce.com.
cs128-fra.fra.r.salesforce.com.
85.222.154.211
160.8.255.83
160.8.249.83
IP address of sagittarius-oatmilk-722.scratch.my.salesforce.com is
cs128.salesforce.com.
cs128-fra.salesforce.com.
cs128-fra.fra.r.salesforce.com.
160.8.253.83

Squid outputs then:
16/Feb/2023:13:45:54 +0100 1676551554.420    107 100.113.24.84
100.113.24.84 NONE_NONE/500 0 CONNECT
canal-trailblazer-1066.scratch.my.salesforce.com:443 - HIER_NONE/- - -
- "/CN=gitlab-executor-stg.navio-services.opl-gcp.int"
16/Feb/2023:13:51:55 +0100 1676551915.973     82 100.113.25.178
100.113.25.178 NONE_NONE/500 0 CONNECT
pumpkinspice-pisces-6588.scratch.my.salesforce.com:443 - HIER_NONE/- -
- - "/CN=gitlab-executor-stg.navio-services.opl-gcp.int"
16/Feb/2023:13:52:44 +0100 1676551964.285     95 100.113.24.84
100.113.24.84 NONE_NONE/500 0 CONNECT
trailblazer-builder-1043.scratch.file.force.com:443 - HIER_NONE/- - -
Mozilla/5.0%20(X11;%20Linux%20x86_64)%20AppleWebKit/537.36%20(KHTML,%20like%20Gecko)%20HeadlessChrome/109.0.5414.74%20Safari/537.36
"/CN=gitlab-executor-stg.navio-services.opl-gcp.int"
16/Feb/2023:13:56:11 +0100 1676552171.392     43 100.121.10.183
100.121.10.183 NONE_NONE/500 0 CONNECT
pistachio-vente-806.scratch.my.salesforce.com:443 - HIER_NONE/- - - -
"/CN=gitlab-executor-stg.navio-services.opl-gcp.int"


Child squids get then (the same situation but different case):
17/Feb/2023:13:18:49 +0000 1676639929.989 88 100.121.10.104
TCP_TUNNEL/500 0 CONNECT
beans-goldengate-9524.scratch.my.salesforce.com:443 -
ANY_OLD_PARENT/100.112.36.14 -

Such a situation but not the same case from squid internals point of
view I list below:
74,5| RequestParser.cc(377) doParse: request-line: retval 1:
line={266, data='CONNECT
baybridge-module-8155.scratch.my.salesforce.com:443 HTTP/1.1
Host: baybridge-module-8155.scratch.my.salesforce.com:443
2023/02/15 15:44:24.223 kid1| 74,5| RequestParser.cc(379) doParse:
request-line: url: baybridge-module-8155.scratch.my.salesforce.com:443
2023/02/15 15:44:24.223 kid1| 74,5| Parser.cc(192) grabMimeBlock: mime
header (0-196) {Host:
baybridge-module-8155.scratch.my.salesforce.com:443
CONNECT baybridge-module-8155.scratch.my.salesforce.com:443 HTTP/1.1
Host: baybridge-module-8155.scratch.my.salesforce.com:443
Host: baybridge-module-8155.scratch.my.salesforce.com:443
2023/02/15 15:44:24.223 kid1| 23,3| Uri.cc(441) parse: Split URL
'baybridge-module-8155.scratch.my.salesforce.com:443' into proto='',
host='baybridge-module-8155.scratch.my.salesforce.com', port='443',
path=''
2023/02/15 15:44:24.223 kid1| 14,3| Address.cc(389) lookupHostIP:
Given Non-IP 'baybridge-module-8155.scratch.my.salesforce.com': Name
or service not known
2023/02/15 15:44:24.223 kid1| 33,5| Http1Server.cc(193)
buildHttpRequest: normalize 1 Host header using
baybridge-module-8155.scratch.my.salesforce.com:443
2023/02/15 15:44:24.224 kid1| 85,3| client_side_request.cc(637)
hostHeaderVerify: validate
host=baybridge-module-8155.scratch.my.salesforce.com, port=443,
portStr=443
2023/02/15 15:44:24.224 kid1| 14,3| ipcache.cc(722)
ipcache_gethostbyname: ipcache_gethostbyname:
'baybridge-module-8155.scratch.my.salesforce.com', flags=1
2023/02/15 15:44:24.224 kid1| 14,3| ipcache.cc(310) ipcacheRelease:
ipcacheRelease: Releasing entry for
'baybridge-module-8155.scratch.my.salesforce.com'
2023/02/15 15:44:24.224 kid1| 14,3| Address.cc(389) lookupHostIP:
Given Non-IP 'baybridge-module-8155.scratch.my.salesforce.com': Name
or service not known
2023/02/15 15:44:24.224 kid1| 14,4| ipcache.cc(600)
ipcache_nbgethostbyname:
baybridge-module-8155.scratch.my.salesforce.com
2023/02/15 15:44:24.224 kid1| 14,3| Address.cc(389) lookupHostIP:
Given Non-IP 'baybridge-module-8155.scratch.my.salesforce.com': Name
or service not known
2023/02/15 15:44:24.224 kid1| 14,5| ipcache.cc(660)
ipcache_nbgethostbyname_: ipcache_nbgethostbyname: MISS for
'baybridge-module-8155.scratch.my.salesforce.com'
2023/02/15 15:44:24.224 kid1| 78,3| dns_internal.cc(1788) idnsALookup:
idnsALookup: buf is 65 bytes for
baybridge-module-8155.scratch.my.salesforce.com, id = 0x9c4
2023/02/15 15:44:24.224 kid1| 78,3| dns_internal.cc(1724)
idnsSendSlaveAAAAQuery: buf is 65 bytes for
baybridge-module-8155.scratch.my.salesforce.com, id = 0x5b5e
2023/02/15 15:44:24.224 kid1| 28,3| DestinationIp.cc(78) match: can't
yet compare 'to_localhost' ACL for
baybridge-module-8155.scratch.my.salesforce.com
2023/02/15 15:44:24.224 kid1| 14,4| ipcache.cc(600)
ipcache_nbgethostbyname:
baybridge-module-8155.scratch.my.salesforce.com
2023/02/15 15:44:24.224 kid1| 14,3| Address.cc(389) lookupHostIP:
Given Non-IP 'baybridge-module-8155.scratch.my.salesforce.com': Name
or service not known
2023/02/15 15:44:24.224 kid1| 14,5| ipcache.cc(660)
ipcache_nbgethostbyname_: ipcache_nbgethostbyname: MISS for
'baybridge-module-8155.scratch.my.salesforce.com'
2023/02/15 15:44:24.247 kid1| 14,3| ipcache.cc(456) latestError: DNS
error while resolving baybridge-module-8155.scratch.my.salesforce.com:
No DNS records
2023/02/15 15:44:24.248 kid1| 14,3| ipcache.cc(456) latestError: DNS
error while resolving baybridge-module-8155.scratch.my.salesforce.com:
No DNS records
2023/02/15 15:44:24.282 kid1| 14,3| ipcache.cc(477) ipcacheParse: 3
answers for baybridge-module-8155.scratch.my.salesforce.com
2023/02/15 15:44:24.282 kid1| 14,3| ipcache.cc(576)
ipcacheHandleReply: done with
baybridge-module-8155.scratch.my.salesforce.com: [no cached IPs]
2023/02/15 15:44:24.282 kid1| 14,3| ipcache.cc(477) ipcacheParse: 3
answers for baybridge-module-8155.scratch.my.salesforce.com
2023/02/15 15:44:24.282 kid1| 14,3| ipcache.cc(576)
ipcacheHandleReply: done with
baybridge-module-8155.scratch.my.salesforce.com: [no cached IPs]
2023/02/15 15:44:24.282 kid1| 14,3| ipcache.cc(310) ipcacheRelease:
ipcacheRelease: Releasing entry for
'baybridge-module-8155.scratch.my.salesforce.com'
2023/02/15 15:44:24.282 kid1| 14,3| ipcache.cc(722)
ipcache_gethostbyname: ipcache_gethostbyname:
'baybridge-module-8155.scratch.my.salesforce.com', flags=1
2023/02/15 15:44:24.282 kid1| 28,3| DomainData.cc(110) match:
aclMatchDomainList: checking
'baybridge-module-8155.scratch.my.salesforce.com'
2023/02/15 15:44:24.282 kid1| 28,3| DomainData.cc(115) match:
aclMatchDomainList: 'baybridge-module-8155.scratch.my.salesforce.com'
NOT found
2023/02/15 15:44:24.283 kid1| 28,3| DomainData.cc(110) match:
aclMatchDomainList: checking
'baybridge-module-8155.scratch.my.salesforce.com'
2023/02/15 15:44:24.283 kid1| 28,3| DomainData.cc(115) match:
aclMatchDomainList: 'baybridge-module-8155.scratch.my.salesforce.com'
found
2023/02/15 15:44:24.283 kid1| 85,2| client_side_request.cc(745)
clientAccessCheckDone: The request CONNECT
baybridge-module-8155.scratch.my.salesforce.com:443 is ALLOWED; last
ACL checked: gitlab-executor-stg-dst
2023/02/15 15:44:24.284 kid1| 85,2| client_side_request.cc(745)
clientAccessCheckDone: The request CONNECT
baybridge-module-8155.scratch.my.salesforce.com:443 is ALLOWED; last
ACL checked: gitlab-executor-stg-dst
2023/02/15 15:44:24.284 kid1| 85,4| client_side_request.cc(1514)
processRequest: CONNECT
baybridge-module-8155.scratch.my.salesforce.com:443
2023/02/15 15:44:24.284 kid1| 26,3| tunnel.cc(1140) tunnelStart:
CONNECT baybridge-module-8155.scratch.my.salesforce.com:443 HTTP/1.1
2023/02/15 15:44:24.284 kid1| 44,3| peer_select.cc(612) selectMore:
CONNECT baybridge-module-8155.scratch.my.salesforce.com
2023/02/15 15:44:24.284 kid1| 44,3| peer_select.cc(1098) addSelection:
adding HIER_DIRECT#baybridge-module-8155.scratch.my.salesforce.com
2023/02/15 15:44:24.284 kid1| 44,2| peer_select.cc(460)
resolveSelected: Find IP destination for:
baybridge-module-8155.scratch.my.salesforce.com:443' via
baybridge-module-8155.scratch.my.salesforce.com
2023/02/15 15:44:24.284 kid1| 14,4| ipcache.cc(607) nbgethostbyname:
baybridge-module-8155.scratch.my.salesforce.com
2023/02/15 15:44:24.284 kid1| 14,3| Address.cc(389) lookupHostIP:
Given Non-IP 'baybridge-module-8155.scratch.my.salesforce.com': Name
or service not known
2023/02/15 15:44:24.284 kid1| 14,4| ipcache.cc(647)
ipcache_nbgethostbyname_: ipcache_nbgethostbyname: HIT for
'baybridge-module-8155.scratch.my.salesforce.com'
2023/02/15 15:44:24.284 kid1| 44,2| peer_select.cc(479)
resolveSelected: PeerSelector4664913 found all 0 destinations for
baybridge-module-8155.scratch.my.salesforce.com:443
2023/02/15 15:44:24.284 kid1| 4,3| errorpage.cc(1249)
compileLegacyCode: %U -->
'https://baybridge-module-8155.scratch.my.salesforce.com/*'
2023/02/15 15:44:24.284 kid1| 4,3| errorpage.cc(1249)
compileLegacyCode: %U -->
'https://baybridge-module-8155.scratch.my.salesforce.com/*'
2023/02/15 15:44:24.284 kid1| 4,3| errorpage.cc(1249)
compileLegacyCode: %W -->
'?subject=CacheErrorInfo%20-%20ERR_CANNOT_FORWARD&body=CacheHost%3A%20opl-egress-proxy-vm-31vr%0D%0AErrPage%3A%20ERR_CANNOT_FORWARD%0D%0AErr%3A%20%5Bnone%5D%0D%0ATimeStamp%3A%20Wed,%2015%20Feb%202023%2014%3A44%3A24%20GMT%0D%0A%0D%0AClientIP%3A%20100.121.10.148%0D%0A%0D%0AHTTP%20Request%3A%0D%0ACONNECT%20%20HTTP%2F1.1%0AVia%3A%201.1%20gitlab-proxy-6d445dbd8d-mxtqv%20(squid%2F5.7)%0D%0AX-Forwarded-For%3A%20100.113.24.224%0D%0ACache-Control%3A%20max-age%3D259200%0D%0AConnection%3A%20close%0D%0AHost%3A%20baybridge-module-8155.scratch.my.salesforce.com%3A443%0D%0A%0D%0A%0D%0A'
2023/02/15 15:44:24.286 kid1| 33,3| client_side_request.cc(272)
~ClientHttpRequest: httpRequestFree:
baybridge-module-8155.scratch.my.salesforce.com:443
2023/02/15 15:44:24.286 kid1| 33,5| client_side.cc(385) logRequest:
logging half-baked transaction:
baybridge-module-8155.scratch.my.salesforce.com:443

Our parent proxy settings for DNS:
negative_dns_ttl 3 seconds  #if we set 1s it behaves the same
dns_nameservers 8.8.8.8 1.1.1.1

The question is:
If you carefully look at the debug log you see:
a. I(Squid) can't find IP for the name
b. I've got 3 IPs from DNS
c. OK, so I've got IP
d. ...Oh, I cannot find any IP
e. I can't find any destinations (what's that?)
f. I'm outputing an error

So, do you think it's ok or there is a bug?

Rgds,
Maciej Leks
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