*Thanks a lot for replying back* *"From the cache logs i see that its failing:" * 2019/08/13 01:08:02.809| 14,3| Address.cc(389) lookupHostIP: Given Non-IP 'domainnameofvirusscanner': Name or service not known Address.cc(389) lookupHostIP: Given Non-IP 'domainnameofvirusscanner': Name or service not known essential ICAP service is down after an options fetch failure: icap://domainnameofvirusscanner:1344/SYMCScanReq-AV [down,!opt] *"At a diffrent location i can also see that internal dns was able to resolve the addresses. " "this domain name is a alb in aws, I am able to connect to the instance IP under the ALB through squid"* 2019/08/13 01:08:02.852| 78,6| dns_internal.cc(1053) idnsCallback: Merging DNS results domainnameofvirusscanner A has 3 RR, AAAA has 1 RR 2019/08/13 01:08:02.852| 45,9| cbdata.cc(321) cbdataInternalFree: 0x55a43f8b7218 2019/08/13 01:08:02.852| 45,9| cbdata.cc(338) cbdataInternalFree: Freeing 0x55a43f8b7218 2019/08/13 01:08:02.852| 78,6| dns_internal.cc(1086) idnsCallback: Sending 4 (OK) DNS results to caller. 2019/08/13 01:08:02.852| 45,9| cbdata.cc(492) cbdataReferenceValid: 0x55a43f85aaf8 2019/08/13 01:08:02.852| 45,9| cbdata.cc(426) cbdataInternalUnlock: 0x55a43f85aaf8=0 2019/08/13 01:08:02.852| 45,9| cbdata.cc(321) cbdataInternalFree: 0x55a43f85aaf8 2019/08/13 01:08:02.852| 45,9| cbdata.cc(338) cbdataInternalFree: Freeing 0x55a43f85aaf8 2019/08/13 01:08:02.852| 14,3| ipcache.cc(362) ipcacheParse: 4 answers for 'domainnameofvirusscanner' 2019/08/13 01:08:02.852| 14,3| ipcache.cc(420) ipcacheParse: domainnameofvirusscanner #0 10.55.10.2 2019/08/13 01:08:02.852| 14,3| ipcache.cc(420) ipcacheParse: domainnameofvirusscanner #1 10.55.10.3 ---------- Squid error messages: One more error i found was 2019/08/13 01:08:02.812| 20,3| store.cc(499) setReleaseFlag: StoreEntry::setReleaseFlag: '[null_store_key]' ---------- 2019/08/13 01:08:02.810| 93,5| AsyncJob.cc(123) callStart: Adaptation::Icap::ServiceRep status in:[down,!opt,fetch] 2019/08/13 01:08:02.810| 45,9| cbdata.cc(492) cbdataReferenceValid: 0x5534xa43f8b9324ddb8 2019/08/13 01:08:02.810| 45,9| cbdata.cc(492) cbdataReferenceValid: 0x5534xa43f8b9324ddb8 2019/08/13 01:08:02.810| 45,9| cbdata.cc(426) cbdataInternalUnlock: 0x5534xa43f8b9324ddb8=0 2019/08/13 01:08:02.810| 45,9| cbdata.cc(449) cbdataInternalUnlock: Freeing 0x5534xa43f8b9324ddb8 2019/08/13 01:08:02.810| 93,3| ServiceRep.cc(534) noteAdaptationAnswer: failed to fetch options [down,!opt] 2019/08/13 01:08:02.810| 93,8| ServiceRep.cc(448) changeOptions: changes options from 0 to 0 [down,!opt] 2019/08/13 01:08:02.810| essential ICAP service is down after an options fetch failure: icap://domainnameofvirusscanner:1344/SYMCScanReq-AV [down,!opt] ---------- HTTP/1.1 500 Internal Server Error Server: squid/3.5.20 Mime-Version: 1.0 Date: Tue, 13 Aug 2019 01:08:02 GMT Content-Type: text/html;charset=utf-8 Content-Length: 3271 X-Squid-Error: ERR_ICAP_FAILURE 0 Vary: Accept-Language Content-Language: en X-Cache: MISS from 5e1c4b7853860819 X-Cache-Lookup: NONE from 5e1c4b7854860819:8443 Via: 1.1 5ec4b7886089 (squid/3.5.20) Connection: keep-alive ---------- 2019/08/13 01:08:02.810| 93,5| Xaction.cc(92) disableRepeats: Adaptation::Icap::ModXact still cannot be repeated because ICAP service is unusable [G/R job8] 2019/08/13 01:08:02.810| 93,3| ../../../src/base/AsyncJobCalls.h(177) dial: Adaptation::Icap::ModXact::noteServiceReady threw exception: ICAP service is unusable ---------- -- Sent from: http://squid-web-proxy-cache.1019090.n4.nabble.com/Squid-Users-f1019091.html _______________________________________________ squid-users mailing list squid-users@xxxxxxxxxxxxxxxxxxxxx http://lists.squid-cache.org/listinfo/squid-users
