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window media player can not play .wax file via Squid proxy

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Hi Team.
We are having squid deployed for users which work well for browsing internet. Recently we received complaint from some users who access one of the vendor URL to listen audio recordings.
The procedure they follow as
  1. login to Vendor portal URL via squid proxy
  2. select recording option
  3. select recording , it will get downloaded as .wax file
  4. user open .wax file in media player after which they get error message as unable to play media.

I checked the .wax file which contains link to media file on their same portal URL. but window media player cant access it.

Not sure what is wrong here. I traced squid access logs and able to see the request going to vendor portal but still window media player cant play this file

Need urgent help if anyone work on this kind of requirement.


Thanks & Regards
Nilesh Suresh Gavali

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