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Re: https issues for google

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I was able to capture the log at the time this happened to me, I got the following in the access.log:

1412895309.389     84 10.10.10.69 TCP_MISS/200 0 CONNECT www.youtube.com:443 <MYADUSER> DIRECT/74.125.237.160 -
1412895311.770      0 10.10.10.69 TCP_DENIED/407 3983 CONNECT www.youtube.com:443 - NONE/- text/html
1412895311.852     77 10.10.10.69 TCP_MISS/200 0 CONNECT www.youtube.com:443 <MYADUSER> DIRECT/74.125.237.160 -
1412895311.855      0 10.10.10.69 TCP_DENIED/407 3983 CONNECT www.youtube.com:443 - NONE/- text/html
1412895311.937     77 10.10.10.69 TCP_MISS/200 0 CONNECT www.youtube.com:443 <MYADUSER> DIRECT/74.125.237.160 -
1412895311.941      0 10.10.10.69 TCP_DENIED/407 3983 CONNECT www.youtube.com:443 - NONE/- text/html
1412895312.053    107 10.10.10.69 TCP_MISS/200 0 CONNECT www.youtube.com:443 <MYADUSER> DIRECT/74.125.237.160 -
1412895312.056      0 10.10.10.69 TCP_DENIED/407 3983 CONNECT www.youtube.com:443 - NONE/- text/html
1412895312.124     65 10.10.10.69 TCP_MISS/200 0 CONNECT www.youtube.com:443 <MYADUSER> DIRECT/74.125.237.160 -
1412895312.680      0 10.10.10.69 TCP_DENIED/407 3983 CONNECT www.youtube.com:443 - NONE/- text/html
1412895312.765     79 10.10.10.69 TCP_MISS/200 0 CONNECT www.youtube.com:443 <MYADUSER> DIRECT/74.125.237.160 -
1412895312.768      0 10.10.10.69 TCP_DENIED/407 3983 CONNECT www.youtube.com:443 - NONE/- text/html
1412895312.846     74 10.10.10.69 TCP_MISS/200 0 CONNECT www.youtube.com:443 <MYADUSER> DIRECT/74.125.237.160 -
1412895312.851      0 10.10.10.69 TCP_DENIED/407 3983 CONNECT www.youtube.com:443 - NONE/- text/html
1412895312.927     73 10.10.10.69 TCP_MISS/200 0 CONNECT www.youtube.com:443 <MYADUSER> DIRECT/74.125.237.160 -
1412895312.931      0 10.10.10.69 TCP_DENIED/407 3983 CONNECT www.youtube.com:443 - NONE/- text/html

Not sure why it would be saying TCP_MISS, I assume the TCP_DENIED is expected as it happens after the TCP_MISS and has no authentication information.


-----Original Message-----
From: squid-users [mailto:squid-users-bounces@xxxxxxxxxxxxxxxxxxxxx] On Behalf Of glenn.groves@xxxxxxxxxxxxxxx
Sent: Thursday, 9 October 2014 9:04 AM
To: eliezer@xxxxxxxxxxxx; squid-users@xxxxxxxxxxxxxxxxxxxxx
Subject: Re:  https issues for google

Hi Eliezer,

The DNS we are using is the ISP default for external, our internal domain DNS for internal. Nslookup works for all tests.

I would like to update to the latest stable, but I am concerned of breaking the current setup. It took a little work to get it working correctly particularity on the multiple authentication methods working with our domain and trust.

I support what has been said - to check the logs. This will likely take time as I cannot reproduce this issue on demand - and I think users are starting to not report the issue and just living with it (or it is not getting all the way to me at least). I will have to get lucky at some point on my computer and look into it then.

Could squid be getting mixed up when mulipule https requests are to the same address (e.g. https://google.com.au)?

Thanks,

Glenn 

-----Original Message-----
From: squid-users [mailto:squid-users-bounces@xxxxxxxxxxxxxxxxxxxxx] On Behalf Of Eliezer Croitoru
Sent: Wednesday, 8 October 2014 7:39 AM
To: squid-users@xxxxxxxxxxxxxxxxxxxxx
Subject: Re:  https issues for google

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Hey Glenn,

Since you are not using intercept or tproxy the basic place to look at is the access.log.
You can see there if the proxy is trying for example to reach an IPV6 address (by mistake).

Also to make sure there is an issue you can use specific exception like the cacheadmin acl you are using to allow the cacheadmin access without authentication for the basic test.

Also you are indeed using the latest CentOS 6.5 squid but since the current stable version is 3.4.8 you should try to upgrade(to something else then 3.1) due to other issues.

The issue can be a network or dns related issue which was not detected until now.

Please first make sure that the access.log and cache.log files are clean for errors or issues.

What dns servers are you using?

Eliezer

On 10/07/2014 06:51 AM, glenn.groves@xxxxxxxxxxxxxxx wrote:
> Hi All,
> 
> We have a weird issue where https sites apparently don't respond (get 
> message "this page can't be displayed"). This mainly affects google 
> websites and to a lesser affect youtube. It has been reported it may 
> have affected some banking sites but this is unconfirmed. We are 
> running centos 6.5 with up to date squid from the centos repositories.
> 
> Here is the version of squid: yum list installed | grep squid 
> squid.x86_64                         7:3.1.10-20.el6_5.3
> 
> The https sites work fine if I put a direct hole in the firewall to 
> allow internet traffic directly out - but this is not a solution.
> 
> Thanks, Glenn

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