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Re: https issues for google

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Hey Glenn,

Since you are not using intercept or tproxy the basic place to look at
is the access.log.
You can see there if the proxy is trying for example to reach an IPV6
address (by mistake).

Also to make sure there is an issue you can use specific exception
like the cacheadmin acl you are using to allow the cacheadmin access
without authentication for the basic test.

Also you are indeed using the latest CentOS 6.5 squid but since the
current stable version is 3.4.8 you should try to upgrade(to something
else then 3.1) due to other issues.

The issue can be a network or dns related issue which was not detected
until now.

Please first make sure that the access.log and cache.log files are
clean for errors or issues.

What dns servers are you using?

Eliezer

On 10/07/2014 06:51 AM, glenn.groves@xxxxxxxxxxxxxxx wrote:
> Hi All,
> 
> We have a weird issue where https sites apparently don't respond
> (get message "this page can't be displayed"). This mainly affects
> google websites and to a lesser affect youtube. It has been
> reported it may have affected some banking sites but this is
> unconfirmed. We are running centos 6.5 with up to date squid from
> the centos repositories.
> 
> Here is the version of squid: yum list installed | grep squid 
> squid.x86_64                         7:3.1.10-20.el6_5.3
> 
> The https sites work fine if I put a direct hole in the firewall to
> allow internet traffic directly out - but this is not a solution.
> 
> Thanks, Glenn

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