Thanks, I will look at upgrading but these are Production servers and I notice quite a few changes from 3.3.x to 3.4 so I might need to do something about it in the meantime. My idea of a fix is the following to perhaps run every 48hours... for pid in `/usr/bin/squidclient -p 8080 mgr:ntlmauthenticator |grep RS |awk '{print $3}'`; do kill $pid; done Am I correct in saying that I can kill any pid with flag "RS" from the mgr:ntlmauthenticator output? Regards - Kris Glynn: (07) 3295 3987 - 0434602997 -----Original Message----- From: Amos Jeffries [mailto:squid3@xxxxxxxxxxxxx] Sent: Monday, 30 September 2013 6:00 PM To: squid-users@xxxxxxxxxxxxxxx Subject: Re: NTLM Authenticator Statistics 3.3.5 On 30/09/2013 8:26 p.m., Kris Glynn wrote: > Thanks Amos, that explains helper activity in the cache.log around rotate time. > > When the problem occurred I didn't run a mgr:ntlmauthenticators report > but on one of the proxies just now it has 77 shutting down state and > report is here - http://pastebin.com/jhaFeW9H > > > > Regards > > - Kris Glynn: (07) 3295 3987 - 0434602997 > > -----Original Message----- > From: Amos Jeffries [mailto:squid3@xxxxxxxxxxxxx] > Sent: Monday, 30 September 2013 5:17 PM > To: squid-users@xxxxxxxxxxxxxxx > Subject: Re: NTLM Authenticator Statistics 3.3.5 > > On 30/09/2013 7:26 p.m., Kris Glynn wrote: >> Getting back to the initial problem.. I first discovered it when users reported they couldn't authenticate to one of the proxies, when I logged into the squid server the cache.log was full of errors like "WARNING: external ACL 'ldap_group' queue overload. Using stale result" - when I dug further I noticed at the top of the cache.log (after the nightly squid -k rotate) it had entries such as "ipcCreate: fork: (12) Cannot allocate memory WARNING: Cannot run '/usr/bin/ntlm_auth' process." And "helperOpenServers: Starting 1/50 'ext_wbinfo_group_acl' processes ipcCreate: fork: (12) Cannot allocate memory WARNING: Cannot run '/usr/lib64/squid/ext_wbinfo_group_acl' process. " - it seemed odd to me that a squid -k rotate would either restart/stop/start helpers. Shouldn't a squid -k rotate leave helpers alone when it's just instructing squid to rotate the logs? > The helpers are logging to cache.log via stderr. They need to be restarted to connect to the new cache.log once it has been rotated. > > What does the mgr:ntlmauthenticators report show about the NTLM helpers when this is going on? Okay this looks like you are hitting bug 3643. Where Safari (and any other clients behaving the same) could cause the helpers to get stuck in R / Reserved state. This is fixed in 3.4, but unfortuately the fix requires a few background design changes so is not in 3.3. Are you able to use the latest daily snapshot of 3.4 (labeled r12997 or later). Amos The content of this e-mail, including any attachments, is a confidential communication between Virgin Australia Airlines Pty Ltd (Virgin Australia) or its related entities (or the sender if this email is a private communication) and the intended addressee and is for the sole use of that intended addressee. If you are not the intended addressee, any use, interference with, disclosure or copying of this material is unauthorized and prohibited. If you have received this e-mail in error please contact the sender immediately and then delete the message and any attachment(s). There is no warranty that this email is error, virus or defect free. This email is also subject to copyright. No part of it should be reproduced, adapted or communicated without the written consent of the copyright owner. If this is a private communication it does not represent the views of Virgin Australia or its related entities. Please be aware that the contents of any emails sent to or from Virgin Australia or its related entities may be periodically monitored and reviewed. Virgin Australia and its related entities respect your privacy. Our privacy policy can be accessed from our website: www.virginaustralia.com