Guys, Any assistance will help. The error that we receive when the login timeouts is, "SysWebForms.PageRequestManagerTimeoutException: The server request timed out." As per the solution posted in the URL below, http://stackoverflow.com/questions/158975/asp-net-updatepanel-time-out Does anyone think increasing the AsyncPostBackTimeout in the ASP application from the existing value to say 300 will help in resolving this issue ? On Fri, Aug 30, 2013 at 7:45 PM, Digen N <digennaik@xxxxxxxxx> wrote: > Dear All, > > We are running Squid as a Transparent Proxy( 3.3.8 ) compiled from source. > > We are facing a very weird and peculiar issue which has become > extremely painful to identify and resolve. The website sast.gov.in is > accessible and usable without the proxy. Only when we introduce the > proxy in the network, about 10-20% of the computers will face problems > using the website. > > There is no pattern to this & it's not the same computers where the > usability stops working making it difficult to pin point where the > problem lies. The issue is completely intermittent. Other computers in > the network will be successfully able to access & use the website > without any problems. > > These computers where we experience this problem are able to > successfully access and use other websites on the Internet. > > When I say using the website, they will be able to successfully access > & load the website, however, the login will timeout or the > submit/login button will simply freeze. > > Below is the squid.conf for your reference, > > httpd_suppress_version_string on > via off > forwarded_for delete > acl lan src 192.168.1.0/24 > http_access allow lan > acl SSL_ports port 443 > acl Safe_ports port 80 # http > acl Safe_ports port 21 # ftp > acl Safe_ports port 443 # https > acl Safe_ports port 70 # gopher > acl Safe_ports port 210 # wais > acl Safe_ports port 1025-65535 # unregistered ports > acl Safe_ports port 280 # http-mgmt > acl Safe_ports port 488 # gss-http > acl Safe_ports port 591 # filemaker > acl Safe_ports port 777 # multiling http > acl CONNECT method CONNECT > strip_query_terms off > http_access allow manager localhost > http_access deny manager > http_access deny !Safe_ports > http_access deny CONNECT !SSL_ports > http_access deny all > http_port 3128 transparent > cache_dir ufs /usr/local/squid/var/spool 7000 16 256 > coredump_dir /usr/local/squid/var/coredumps > refresh_pattern ^ftp: 1440 20% 10080 > refresh_pattern ^gopher: 1440 0% 1440 > refresh_pattern -i (/cgi-bin/|\?) 0 0% 0 > refresh_pattern . 0 20% 4320 > #url_rewrite_program /usr/local/bin/squidGuard > > There are not errors in the access.log or cache.log. However, on > computers where the login timeouts or just freezes I've noticed in the > access.log that there is only one entry for POST whereas the next GET > does not show up at all. I believe that's quite obvious because the > login did not happen & the next page did not load. > > If you can point me to how I could debug this at a more granular level > wherein even if assuming that the problem is the website (sast.gov.in) > itself & not Squid , I could send/provide useful information to the > webmasters of the website in order to get this problem solved. > > On a side note, we have the exact same proxy version & configuration > running at another location( different ISP), users in that setup are > also constantly accessing & using the same website (sast.gov.in), we > have received or seen a single complaint so far. We have checked for > any kind of network/internet anomalies, however, found none. Baffling > ! > > Any inputs will be much appreciated.