RE: cable to connect CD drive to audio card

[DE WINT Albert <ADWINT@xxxxxxxxxxxxxxxx>]

Hello

Thank you for your kind reply.

I called the DELL support service twice; I sent them three E-mail messages.
First, I asked for that cable in a friendly way.  Finally I told them I
would never buy another DELL system.

I gave up after they "strongly advised" me to re-install WinXP.  
"That machine has been designed and tested for WinXP, Sir, so that's what
you should run on it..."  
They basically refused to send me that cable. Can you believe it?
Frankly, I could not imagine a company like DELL being that arrogant.

Again, thanks for your reply.

Albert

-----Original Message-----
From: Mike Burger [mailto:mburger@xxxxxxxxxxxxxxxxx]
Sent: Wednesday 23 July 2003 17:04
To: 'sound-list@xxxxxxxxxx'
Subject: Re:  cable to connect CD drive to audio card


Additionally, you can tell Dell that the cable comes shipped with the 
CD-ROM drive from the manufacturer, that it should therefore be shipped 
with the system, and that Windows Media Player isn't the only CD player 
out there, and you expect them to ship the cable that should have come 
with the system.

On Wed, 23 Jul 2003, DE WINT Albert wrote:

> Hi,
> 
> I'm using a DELL Dimension 8250 with a SB Live! 5.1 card (this is an OEM
> model, made for DELL only). 
> 
> I need an audio cable to connect this sound card to both my DVD drive(s).
> 
> DELL refuses to give me that cable.  "WinXP does not need it, Sir, and we
> don't support any other OS!"  :-(
> 
> Can anybody please tell me the name or type of that cable.  Maybe I can
get
> it from another supplier.
> 
> Thank you for your kind reply.
> 
> Albert
> 
> 
> 
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This electronic transmission (and any attached document) is intended 
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contain confidential and/or privileged material. 
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the information by persons or entities other than the intended recipient
is prohibited. If you receive this message in error, please contact the 
sender and delete the material from any and all computers. 
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