Re: Redhat 9 Hangs

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On Fri, 2004-07-23 at 07:53, Saravana Kumar wrote:
> Saravana Kumar <tuxkumar <at> yahoo.com> writes:
> 
> > Craig,
> > If it the problem with the RAM then why the messages say bad swap file
> > entry. Is it because it can't page the file back & forth with RAM.
> > 
> > I will check will the vendor and try to get a new RAM.
> 
> To follow up, atlast 2 days back a person from HP came to diagonise the 
> problem. And in the midst the system started giving odd messages. When i try 
> to copy files(600M) from one partition(drive to drive) to another, I get 
> messages like, 
> Error:......
> Call Trace:.....
> [some memlocation] scsi_iocompletion 0x185
> ahd_run_qoutfifo 0xd0
> rw_intr 0x75
> scsi_bottom_half_handler 0x1f
> bh_action 0x55
> tasklet_hi_action 0x67
> do_soft_irq 0xd9
> do_irq 0xfb
> default_idle 0x0
> default_idle 0x0
> call_do_irq 0x5
> default_idle 0x0
> default_idle 0x9
> default_idle 0x29
> cpu_idle 0x42
> stext 0x0
> CodeL Bad EIP value.
> <0>kernel panic. Aiee, killing interrupt handler!
> In interrupt handler - not syncing.
> 
> And the system hangs. I have nothing in logs. I typed the whole message and 
> each line had different mem location. 
> As i doubted the RAM, he said he will replace the RAM with a new one. Today i 
> got a new RAM from them. But still the problem persists. Then i downloaded all 
> available s/ws ZCR driver, health driver etc. from their site and reinstalled 
> the OS again. Still not working. Still memtest86 fails with the RAM.
> 
> What may be the possible problem?
> Any ideas?
----
I try not to do QA for suppliers and if I am required to do QA for new
hardware, I alert them to my hourly charges for doing so.

If you cannot pass memtest - you don't have a working computer - period.

There are things that can cause memtest to fail that aren't the RAM -
such as a faulty motherboard or power supply as has been suggested.
Also, faulty expansion slot cards. Disconnect/remove everything that
wasn't part of the HP system except for the keyboard, mouse and monitor.
Run memtest. If this fails, they need to provide a computer that will
pass. 

There is little point to installing or doing anything else until it can
pass the test.

If they want to supply you with memory (as I recall, this was pin
registered ECC) and extra motherboard and power supply, then you have to
let them know that you charge for your time to perform the quality
control repairs necessary since their factory testing was inadequate.

Me - I would send them the computer back.

Craig


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