Re: RBL blocking of rogers.com valid user e-mail addresses?

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On Sun, 4 May 2003, Res wrote:

> 
> On Sun, 4 May 2003, Rodolfo J. Paiz wrote:
> 
> > At 15:22 4/25/2003 +1000, you wrote:
> > >On Fri, 25 Apr 2003, Ladislav Bodnar wrote:
> > > > Because your measure has a potential to block email from a customer. If you
> > > > don't see how that is wrong, then there is no point in debating this issue
> > > > further.
> > >
> > >You don't and haven't worked in a network operations center before have
> > >you...
> >
> > Presumptuous as well as insulting. Ladislav's level of experience is both
> > unknown and irrelevant.
> >
> > I happen to have worked at ISP's before, and I also happen to agree with
> > him/her (can't figure out the gender from the name). So assuming that
> > his/her (sorry!) position is bred from ignorance or naïveté is
> > reprehensible. His/her (sorry!) opinion is perfectly valid.
> 
> Maybe, but when it comes to my network all that counts is what I think
> I've had no customers leave because I've done this, if they have and
> havn't told us, they certainly didnt leave en mass.
> 
> You might have a way of dealing with it that differes from many, since
> implimenting the measures spam has reduced by a tremendous level, theres
> no denying the facts speak for themselves.
> 
> > Both of you agree that spam is evil and should be eliminated. However,
> > Ladislav does not believe that an ISP or NOC should make the decision to
> > eliminate domains or countries in order to reduce spam since this
> > may/can/will hurt your own customer, and that one should implement as much
> 
> Ok, so we accept it and invoice him/her for all that traffic ? I think
> they be pleading with us the reblock them when they get their invoice <G>
> I would rather prevent my customers privacy being invaded by these low
> life gutter scum maggots, and as nobody has knowingly left because of
> entire aol ban (oh and fyi, a measly 3 people contacted us saying they
> needed to get email from aol, and nobody at all said they needed to get
> email from yahoo users) i think it says how much that mattered, aol isnt a
> big isp in this country so here its a non issue, which is probably why the
> incompetant tossers ignore spam complaints.
> 
> > your ultimate ideal. You, on the other hand, see blocking some legitimate
> > email as a necessary sacrifice in the fight to block as much spam as
> > possible, and you see this as a genuine service to your customer.
> 
> with the exception of aol, yahoo, cn and br we have implimented entire
> bans before when ignored over periods of time, when we have done so, its
> been no more than a few days before we get contacted by the isp concerned
> and indicated they have taken action,  so in the case of the
> non arrogant companies, it is a neccassary evil that yeilds results.
> thankfully most never go that far, and as much as I despise micro$oft, I
> must say I have the upmost respect for their abuse section, they always
> send a human response with a day or so on top of their immediate auto
> responder, confirming action was taken, It's a pitty most ISP's abuse
> units didn't operate the same way they do.

Redhat is no longer blocking Rogers Cable useers.

-- 
Gerry

"The lyfe so short, the craft so long to learne"  Chaucer





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