Knock, knock, anyone home? I think it is specifically stated in the email that he IS using his ISP. He SPECIFICALLY states: >any mail I send from my cable/Internet provider Rogers >*@rogers.com) is denied by any *@redhat.com And you state: > Your workaround is to use your ISP's mail server. You go on to state: > You have a supported mechanism for directing your outbound mail through > your ISP's mail servers. Use that, and you won't have these sorts of > issues. Note also that Red Hat is not the only company doing this - > they're not the first and certainly won't be the last. I don't want to go off on a rant here, but actually reading the email sent to the list may help keep the signal to noise ratio down. At least read the email first before you chastise the guy. I'll be surprised if my email goes through as well. I know that Mandrake has me blocked from sending mail to their lists. Obviously, they couldn't take the heat. When you release a product that does not work out of the box, knowing that it doesn't work because the incident in their Bug database still lists it as being open, you should expect complaints. Instead, they expect the user community to fix it, but they still want our money. I will say that I've never heard Red Hat complain that their users are not fixing the bugs, and therefore, they should expect problems. Red Hat has a few employees called programmers on their payroll. I think that's a neat idea for a software development company. Mandrake just doesn't get it. Lacy Moore -----Original Message----- From: Ed Wilts [mailto:ewilts@xxxxxxxxxx] Posted At: Thursday, April 24, 2003 7:19 PM Posted To: Shrike Conversation: RBL blocking of rogers.com valid user e-mail addresses? Subject: Re: RBL blocking of rogers.com valid user e-mail addresses? On Thu, Apr 24, 2003 at 11:57:36PM +0000, Dan Genn wrote: > Can someone from Redhat please explain to me why any mail I send from my > cable/Internet provider Rogers (*@rogers.com) is denied by any *@redhat.com > mail addresses by Redhat's RBL and MX1.redhat.com? I don't work for Red Hat but I understand that their mail servers are now blocking dial-up and other dynamic-ip based mail servers. > I have never had this > problem in the past and this affects my ability to participate in lists and > support. Your workaround is to use your ISP's mail server. In sendmail, configure a smart host. For example, I've got the following in /etc/sendmail.mc: define(`SMART_HOST',`smtp:mail.attbi.com')dnl > If Redhat is blocking a whole range of IP addresses or the domain > and punishing a huge user base with Rogers.com for the sake of a small group > of spammers; this is not the way to go. You're entitled to your opinion, of course, but I suspect that Red Hat researched this before implementing this, and they're looking at their logs now to see what the impact is. They're making a business decision. > Please someone from Redhat (The > Postmasters) find an acceptable way of reducing spam without killing so many > broadband users. You have a supported mechanism for directing your outbound mail through your ISP's mail servers. Use that, and you won't have these sorts of issues. Note also that Red Hat is not the only company doing this - they're not the first and certainly won't be the last. -- Ed Wilts, Mounds View, MN, USA mailto:ewilts@xxxxxxxxxx Member #1, Red Hat Community Ambassador Program -- Shrike-list mailing list Shrike-list@xxxxxxxxxx https://listman.redhat.com/mailman/listinfo/shrike-list
