Re: RBL blocking of rogers.com valid user e-mail addresses?

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On Thu, Apr 24, 2003 at 11:57:36PM +0000, Dan Genn wrote:
> Can someone from Redhat please explain to me why any mail I send from my 
> cable/Internet provider Rogers (*@rogers.com) is denied by any *@redhat.com 
> mail addresses by Redhat's RBL and MX1.redhat.com? 

I don't work for Red Hat but I understand that their mail servers are
now blocking dial-up and other dynamic-ip based mail servers.

> I have never had this 
> problem in the past and this affects my ability to participate in lists and 
> support. 

Your workaround is to use your ISP's mail server.  In sendmail,
configure a smart host.  For example, I've got the following in
/etc/sendmail.mc:
define(`SMART_HOST',`smtp:mail.attbi.com')dnl

> If Redhat is blocking a whole range of IP addresses or the domain 
> and punishing a huge user base with Rogers.com for the sake of a small group 
> of spammers; this is not the way to go. 

You're entitled to your opinion, of course, but I suspect that Red Hat
researched this before implementing this, and they're looking at their
logs now to see what the impact is.  They're making a business decision.

> Please someone from Redhat (The 
> Postmasters) find an acceptable way of reducing spam without killing so many 
> broadband users.

You have a supported mechanism for directing your outbound mail through
your ISP's mail servers.  Use that, and you won't have these sorts of
issues.  Note also that Red Hat is not the only company doing this -
they're not the first and certainly won't be the last.

-- 
Ed Wilts, Mounds View, MN, USA
mailto:ewilts@xxxxxxxxxx
Member #1, Red Hat Community Ambassador Program





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