If that doesn't resolve the issue satisfactorily, do a google search on "BOFH" for alternate approaches to processing your user's mail.
LOL -
I can just hear it now...
User: "Hi, I'm having problems getting all of my mail downloaded, can you help me?"
BOFH: "Sure, what's your username?" (Haven't they learned yet??)
User: "Great, my username is JeffC, that's J-E-F-F-C"
BOFH: "Yep, got it right here, give me just a second" Tap Tap Tap. "Ah, there you go, go ahead and check your mail now."
User: "Hmmm - it said 'Send and Receive complete', but nothing came in."
BOFH: "There you go, you're all set." Click!
User: "Aaaaaahhhhhhhhhhhhhhh!!!!!!
:)
Franko
-- John Kodis Goddard Space Flight Center kodis@xxxxxxxxxxxxxxxxxxxxx Greenbelt, Maryland, USA Phone: 301-286-7376 Fax: 301-286-1771
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Frank C. Brants Desk 817-763-0893 Cell 214-769-0354
If you only have a hammer, you tend to see every problem as a nail.
-- Maslow
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