On Sat, 30 Nov 2002 08:47:27 -0500 (EST) "Mike A. Harris" <mharris@redhat.com> wrote: > > However, you'll notice that within one single day of this > occuring, ATI responded very quickly and politely by updating > their drivers on their website to also now support "Powered by > ATI" support. Now *THAT* is what *I* call damned dedicated > customer support. It wasn't even 48 hours. Considering Linux is > somewhat of a niche market, a hardware vendor response like that > in such short notice is just amazing. How many other vendors > would respond to their customers like that in such incredibly > short time, especially to support a product that they did not > actually produce, but just licenced the technology so that > someone else could produce a product? > > I don't know about others, but if I didn't have a mountain of > video cards already, and I was in the market for one, I know > exactly where my money would be going. It'd be going to a > company that supports Linux very well, both with open source > support including major source code contributions, friendly > engineers to help with problems, and access to technical > specifications to XFree86 developers, as well as now supporting > customers with an alternative - binary drivers, and with 2 day > response times to customer concerns. > > Spend your money wherever you think you'll get the best support > for Linux. My money would be going to ATI, and I'll bet many > others who have followed this thread will be also. > > Once again, hats off to ATI for their support of the Linux > community. > > $0.02 You all know where I stand, but Mike, you just may have converted me to the ATI side. I congratulate you for keeping your cool, and ATI for this quick update. -- /dTd Perl 6 will give you the big knob. - Larry Wall -- Psyche-list mailing list Psyche-list@redhat.com https://listman.redhat.com/mailman/listinfo/psyche-list
