On Sun, 2002-11-10 at 15:46, Mike A. Harris wrote: > On 7 Nov 2002, Bernd Kunze wrote: > > >> > RELEASE-NOTES is not a catch-all for every change done to the OS. > >> > Most people do not read neither our RELEASE-NOTES, nor our > >> > documentation, and a large number of them complaining that we > >> > didn't document something - having never even tried to read our > >> > manuals in the first place. We aren't going to make > >> > RELEASE-NOTES a 20Mb file full of changes. That would just make > >> > it even more unlikely that people would ever read it. > >> > > >> > The proper place for this type of stuff is a complete manual, not > >> > some README file. > >> > >> good point .. yes, I'm one of those people who tries to read the manuals > >> before posting to this list .. and it does take a lot of time. I guess I > >> can't suggest a better solution. > >> > >Maybe a bit off topic here but how about a FAQ or something like SuSE's > >SDB? They may fall behind on the quality of their distro but I found a > >couple of good solutions from their documentation though. It appears to > >me that RH seems to target the mature user from the nature of this list, > >however RedHat seems to embrace the not-so-technical-user with the > >recent changes in 8.0. > > We've got a tech support knowledgebase on our website under > support somewhere. > I know, but I didn't find that too helpful. The search for keywords does not always the wanted results. I am not ruling out I am doing it wrong here, however I found SuSE's approach with the article listing plus search function very helpful. > > -- > Mike A. Harris ftp://people.redhat.com/mharris > OS Systems Engineer > XFree86 maintainer > Red Hat Inc. > > > > -- > Psyche-list mailing list > Psyche-list@redhat.com > https://listman.redhat.com/mailman/listinfo/psyche-list > -- Psyche-list mailing list Psyche-list@redhat.com https://listman.redhat.com/mailman/listinfo/psyche-list
