Re: True type fonts in mozilla./evolution

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On Thu, 2002-11-07 at 23:01, w wrote:
> On Thursday 07 November 2002 13:26, Mike A. Harris wrote:
> > Date: Thu, 7 Nov 2002 12:00:53 -0500 (EST)
> > From: "Mike A. Harris" <mharris@redhat.com>
> > To: psyche-list@redhat.com
> > Subject: Re: True type fonts in mozilla./evolution
> > Organization: Red Hat Inc.
> > Reply-To: psyche-list@redhat.com
> >
> > On Thu, 7 Nov 2002, w wrote:
> > >Mike, what we have here is a major "failure to communicate", and you
> > >(redhat) are 50% of the problem.
> >
> > I consider that a complete insult.  I've spent several hours of
> > my own unpaid personal time, to try to help people on this list
> > understand things.  And you say I am failing to communicate?
> >
> > >I TOOK THE TIME TO READ THE RELEASE NOTES, and came away thinking all
> > > I had to do is put the fonts into ~/.fonts or (or /usr/share/fonts),
> > > and run fc-cache directory.  Of course, doing this does NOT get fonts
> > > recognized for the other app's (mozilla, open office, etc.).
> >
> > Have you read the Red Hat Linux online manuals from start to
> > finish by chance?  If so, which ones?  If there are things
> > missing from our manuals, please file documentation bug reports.  
> > If our manuals are missing critical configuration details, then
> > we certainly want to fix them.  If our documentation, and that
> > includes the RELEASE-NOTES does document something however, and
> > nobody reads it, well we can't put a gun to their head.
> >
> > >>      o Red Hat Linux now uses Xft for fonts in GNOME and KDE, which
> > >> uses fontconfig for configuring fonts. The old style Xft config file
> > >> /etc/X11/XftConfig is no longer used or supported, having been
> > >> replaced by the new unified fontconfig method of configuration. The
> > >> fontconfig config file can be customized by editing
> > >>        /etc/fonts/fonts.conf file.
> > >>  
> > >>        If you have fonts that you would like to add to your
> > >> configuration, you can copy them to ~/.fonts (or /usr/share/fonts),
> > >> and run fc-cache directory. The fonts will then be available.
> > >
> > >It would have been nice if the release notes had gone on to say
> > > something
> > >
> > >like: For applications other than GNOME and KDE, do the following:
> > >> 1) Put fonts into systemwide TTF font directory
> > >> 2) "service xfs reload"
> > >> 3) Restart any applications that you want the fonts to show up
> > >>    in.
> > >
> > >If you had done this, it would have saved me hours of searching and
> > >hacking to get them working.
> >
> > RELEASE-NOTES is not a catch-all for every change done to the OS.  
> > Most people do not read neither our RELEASE-NOTES, nor our
> > documentation, and a large number of them complaining that we
> > didn't document something - having never even tried to read our
> > manuals in the first place.  We aren't going to make
> > RELEASE-NOTES a 20Mb file full of changes.  That would just make
> > it even more unlikely that people would ever read it.
> >
> > The proper place for this type of stuff is a complete manual, not
> > some README file.
> 
> good point .. yes, I'm one of those people who tries to read the manuals 
> before posting to this list .. and it does take a lot of time.  I guess I 
> can't suggest a better solution.
> 
Maybe a bit off topic here but how about a FAQ or something like SuSE's
SDB? They may fall behind on the quality of their distro but I found a
couple of good solutions from their documentation though. It appears to
me that RH seems to target the mature user from the nature of this list,
however RedHat seems to embrace the not-so-technical-user with the
recent changes in 8.0.

My € 0,02....

Bernd

P.S.: Donning my fire proof underwear.
> 
> 
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