Re: True type fonts in mozilla./evolution

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On Thursday 07 November 2002 13:26, Mike A. Harris wrote:
> Date: Thu, 7 Nov 2002 12:00:53 -0500 (EST)
> From: "Mike A. Harris" <mharris@redhat.com>
> To: psyche-list@redhat.com
> Subject: Re: True type fonts in mozilla./evolution
> Organization: Red Hat Inc.
> Reply-To: psyche-list@redhat.com
>
> On Thu, 7 Nov 2002, w wrote:
> >Mike, what we have here is a major "failure to communicate", and you
> >(redhat) are 50% of the problem.
>
> I consider that a complete insult.  I've spent several hours of
> my own unpaid personal time, to try to help people on this list
> understand things.  And you say I am failing to communicate?
>
> >I TOOK THE TIME TO READ THE RELEASE NOTES, and came away thinking all
> > I had to do is put the fonts into ~/.fonts or (or /usr/share/fonts),
> > and run fc-cache directory.  Of course, doing this does NOT get fonts
> > recognized for the other app's (mozilla, open office, etc.).
>
> Have you read the Red Hat Linux online manuals from start to
> finish by chance?  If so, which ones?  If there are things
> missing from our manuals, please file documentation bug reports.  
> If our manuals are missing critical configuration details, then
> we certainly want to fix them.  If our documentation, and that
> includes the RELEASE-NOTES does document something however, and
> nobody reads it, well we can't put a gun to their head.
>
> >>      o Red Hat Linux now uses Xft for fonts in GNOME and KDE, which
> >> uses fontconfig for configuring fonts. The old style Xft config file
> >> /etc/X11/XftConfig is no longer used or supported, having been
> >> replaced by the new unified fontconfig method of configuration. The
> >> fontconfig config file can be customized by editing
> >>        /etc/fonts/fonts.conf file.
> >>  
> >>        If you have fonts that you would like to add to your
> >> configuration, you can copy them to ~/.fonts (or /usr/share/fonts),
> >> and run fc-cache directory. The fonts will then be available.
> >
> >It would have been nice if the release notes had gone on to say
> > something
> >
> >like: For applications other than GNOME and KDE, do the following:
> >> 1) Put fonts into systemwide TTF font directory
> >> 2) "service xfs reload"
> >> 3) Restart any applications that you want the fonts to show up
> >>    in.
> >
> >If you had done this, it would have saved me hours of searching and
> >hacking to get them working.
>
> RELEASE-NOTES is not a catch-all for every change done to the OS.  
> Most people do not read neither our RELEASE-NOTES, nor our
> documentation, and a large number of them complaining that we
> didn't document something - having never even tried to read our
> manuals in the first place.  We aren't going to make
> RELEASE-NOTES a 20Mb file full of changes.  That would just make
> it even more unlikely that people would ever read it.
>
> The proper place for this type of stuff is a complete manual, not
> some README file.

good point .. yes, I'm one of those people who tries to read the manuals 
before posting to this list .. and it does take a lot of time.  I guess I 
can't suggest a better solution.



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