ed/jason... i'm surprised at your comments.. we've talked before. i would hope that you would realize that i would have pretty much exhausted any/all options before posting this kind of question here... the fact was, when i called (for a day or so) the numbers listed on the RH page, all i got was a recording.. which surprised me. i would have thought that i could/should have been able to talk with some form of a real person.. hence the question.... it appears that their systems were screwed up, because i late was able to get through... peace... -----Original Message----- From: redhat-list-bounces@xxxxxxxxxx [mailto:redhat-list-bounces@xxxxxxxxxx]On Behalf Of O'Neill, Donald (US - Deerfield) Sent: Tuesday, March 08, 2005 7:35 AM To: General Red Hat Linux discussion list Subject: RE: trying to find a RH support number to a live person.. Answers to questions from this list is definitely faster than Red Hat Support. Due to growth, their support response times and quality has definitely declined in the past year.. -----Original Message----- From: redhat-list-bounces@xxxxxxxxxx [mailto:redhat-list-bounces@xxxxxxxxxx] On Behalf Of Benjamin J. Weiss Sent: Tuesday, March 08, 2005 7:59 AM To: General Red Hat Linux discussion list Subject: Re: trying to find a RH support number to a live person.. Ed Wilts wrote: >If you've paid for a support contract, then Red Hat should have given >you a phone number. If you haven't paid for support, why should they >help you? If you've had but lost the phone number, you can start at >https://www.redhat.com/support/service/guide/ > > I don't remember getting a phone number with the RHEL purchases we've made. Then, of course, I didn't look very hard. I prefer support from this list. :) Ben -- redhat-list mailing list unsubscribe mailto:redhat-list-request@xxxxxxxxxx?subject=unsubscribe https://www.redhat.com/mailman/listinfo/redhat-list This message (including any attachments) contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient, you should delete this message. Any disclosure, copying, or distribution of this message, or the taking of any action based on it, is strictly prohibited. -- redhat-list mailing list unsubscribe mailto:redhat-list-request@xxxxxxxxxx?subject=unsubscribe https://www.redhat.com/mailman/listinfo/redhat-list
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