Re: Asus Zephyrus G14 GA401IH-HE003 problem with sound and fan

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Hi, ok
Thank you. I will report issue into https://bugzilla.kernel.org/ -
category Sound(ALSA)

On Wed, Nov 25, 2020 at 12:35 AM Hans de Goede <hdegoede@xxxxxxxxxx> wrote:
>
> Hi,
>
> On 11/24/20 10:34 PM, Hans de Goede wrote:
> > Hi,
> >
> > On 11/24/20 2:28 PM, Hans de Goede wrote:
> >> Hi,
> >>
> >> On 11/12/20 8:19 PM, Mamchyts Dmitry wrote:
> >>> I got an Asus Zephyrus G14 GA401IH-HE003 with AMD Ryzen 7 4800HS and a
> >>> NVIDIA GeForce GTX 1650.
> >>> I am use 5.9.8-050908-generic kernel from
> >>> (kernel.ubuntu.com/~kernel-ppa/mainline/v5.9.8/)
> >>>
> >>>     dmamchyts@ga401ih:~$ cat /etc/os-release
> >>>     NAME="Ubuntu"
> >>>     VERSION="20.10 (Groovy Gorilla)"
> >>>
> >>> I have some problem with sound and fan:
> >>> The first problem is a sound from notebook speakers: when I use
> >>> headphones via 3.5 jack - all works fine. I can control sound level
> >>> (from low to high). But when I try to listen to any sounds from
> >>> notebook speakers - volume always has a high level (I think it's a max
> >>> level of notebook speakers sound). I am using KDE, and I hear a sound
> >>> level of 5% the same as 100%.
> >>
> >> Next time please try reporting 1 issue per bug report. The
> >> platform-driver-x86@xxxxxxxxxxxxxxx mailinglist is the right address
> >> for the fan issue, but for the sound issue you really should send
> >> a separate bug report to the sound/alsa developers.
> >
> > I asked the sound devs what they best place is to report a bug for
> > this and they told me the best place is:
> >
> > https://bugzilla.kernel.org/ - category Sound(ALSA)
>
> p.s. they also said:
>
> > Usually, the first request to reporter is to provide the the output from
> > the alsa-info.sh script (in alsa-utils) to see the sound specific information.
>
> So please attach alsa-info.sh output to the bug when you file it.
>
> Regards,
>
> Hans
>



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