Re: Asus Zephyrus G14 GA401IH-HE003 problem with sound and fan

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Hi,

On 11/24/20 10:34 PM, Hans de Goede wrote:
> Hi,
> 
> On 11/24/20 2:28 PM, Hans de Goede wrote:
>> Hi,
>>
>> On 11/12/20 8:19 PM, Mamchyts Dmitry wrote:
>>> I got an Asus Zephyrus G14 GA401IH-HE003 with AMD Ryzen 7 4800HS and a
>>> NVIDIA GeForce GTX 1650.
>>> I am use 5.9.8-050908-generic kernel from
>>> (kernel.ubuntu.com/~kernel-ppa/mainline/v5.9.8/)
>>>
>>>     dmamchyts@ga401ih:~$ cat /etc/os-release
>>>     NAME="Ubuntu"
>>>     VERSION="20.10 (Groovy Gorilla)"
>>>
>>> I have some problem with sound and fan:
>>> The first problem is a sound from notebook speakers: when I use
>>> headphones via 3.5 jack - all works fine. I can control sound level
>>> (from low to high). But when I try to listen to any sounds from
>>> notebook speakers - volume always has a high level (I think it's a max
>>> level of notebook speakers sound). I am using KDE, and I hear a sound
>>> level of 5% the same as 100%.
>>
>> Next time please try reporting 1 issue per bug report. The
>> platform-driver-x86@xxxxxxxxxxxxxxx mailinglist is the right address
>> for the fan issue, but for the sound issue you really should send
>> a separate bug report to the sound/alsa developers.
> 
> I asked the sound devs what they best place is to report a bug for
> this and they told me the best place is:
> 
> https://bugzilla.kernel.org/ - category Sound(ALSA)

p.s. they also said:

> Usually, the first request to reporter is to provide the the output from
> the alsa-info.sh script (in alsa-utils) to see the sound specific information.

So please attach alsa-info.sh output to the bug when you file it.

Regards,

Hans




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