Re: Dell Precision 7920 fan problems

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> On Apr 18, 2018, at 14:55, mario.limonciello@xxxxxxxx wrote:
> 
>> -----Original Message-----
>> From: platform-driver-x86-owner@xxxxxxxxxxxxxxx [mailto:platform-driver-x86-
>> owner@xxxxxxxxxxxxxxx] On Behalf Of David Zarzycki
>> Sent: Tuesday, April 17, 2018 11:16 AM
>> To: platform-driver-x86@xxxxxxxxxxxxxxx
>> Subject: Dell Precision 7920 fan problems
>> 
>> Hello,
>> 
>> As a preface, my config:
>>    Dell Precision 7920 with two CPUs and the 1.4.1 BIOS.
>>    Red Hat Fedora 28 with their v4.16.1 kernel.
> 
> 7920 Tower or rack?  They're helpfully both called 7920.

Hi Mario,

Thanks for the helpful reply. I have the tower version.

> 
>> 
>> I’m finding that the second CPU isn’t thermally managed. It seems to send about
>> 1000 thermal distress interrupts/core/package/second under load and the second
>> CPU throttles itself down to 1.7 GHz. If I force the fans to full speed via /sys, then
>> the clock speed runs as expected (about 3.2 GHz).
>> 
> 
> Which interface exactly are you using to increase fan speed?

# "Processor Fan”
echo 255 > /sys/devices/virtual/hwmon/hwmon0/pwm2
# "Motherboard Fan"
echo 255 > /sys/devices/virtual/hwmon/hwmon0/pwm3

> 
> Assuming your platform supports it, I would recommend that you
> keep --fan-speed configured to "auto" in DCC/CCTK or in BIOS setup.
> Details on this option are here:
> http://www.dell.com/support/manuals/us/en/19/command-configure-v3.3/dellcommandconfigure-cli-3.3/--fanspeed?guid=guid-8ec8603a-3691-48ac-ae70-f42d76eaa97c&lang=en-us
> 
> I'm sorry I don't know off hand if your system should support it.

I have always had the fan speed set to auto via the BIOS.

>> Who is to blame here? Linux? Or the Dell BIOS? If the BIOS is to blame, how does
>> one file bug reports against Dell?
> 
> It's worth initially checking with 4.17-rc1.  There are some fixes in ACPI around MLC code
> that have resolved bugs that manifest in peculiar ways.
> 
> Assuming that doesn't help I would doubt this particular mailing list (platform-x86) is the
> right home for discussing it. I would recommend to file a kernel bug against ACPI to start.
> If the ACPI experts conclude that there is likely a BIOS bug at play you can contact Dell
> ProSupport to report it and they can bring it to the right people to look at in Dell.

Thanks!
Dave



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