RE: Dell Precision 7920 fan problems

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> -----Original Message-----
> From: platform-driver-x86-owner@xxxxxxxxxxxxxxx [mailto:platform-driver-x86-
> owner@xxxxxxxxxxxxxxx] On Behalf Of David Zarzycki
> Sent: Tuesday, April 17, 2018 11:16 AM
> To: platform-driver-x86@xxxxxxxxxxxxxxx
> Subject: Dell Precision 7920 fan problems
> 
> Hello,
> 
> As a preface, my config:
>     Dell Precision 7920 with two CPUs and the 1.4.1 BIOS.
>     Red Hat Fedora 28 with their v4.16.1 kernel.

7920 Tower or rack?  They're helpfully both called 7920.

> 
> I’m finding that the second CPU isn’t thermally managed. It seems to send about
> 1000 thermal distress interrupts/core/package/second under load and the second
> CPU throttles itself down to 1.7 GHz. If I force the fans to full speed via /sys, then
> the clock speed runs as expected (about 3.2 GHz).
> 

Which interface exactly are you using to increase fan speed?

Assuming your platform supports it, I would recommend that you
keep --fan-speed configured to "auto" in DCC/CCTK or in BIOS setup.
Details on this option are here:
http://www.dell.com/support/manuals/us/en/19/command-configure-v3.3/dellcommandconfigure-cli-3.3/--fanspeed?guid=guid-8ec8603a-3691-48ac-ae70-f42d76eaa97c&lang=en-us

I'm sorry I don't know off hand if your system should support it.

> Who is to blame here? Linux? Or the Dell BIOS? If the BIOS is to blame, how does
> one file bug reports against Dell?

It's worth initially checking with 4.17-rc1.  There are some fixes in ACPI around MLC code
that have resolved bugs that manifest in peculiar ways.

Assuming that doesn't help I would doubt this particular mailing list (platform-x86) is the
right home for discussing it. I would recommend to file a kernel bug against ACPI to start.
If the ACPI experts conclude that there is likely a BIOS bug at play you can contact Dell
ProSupport to report it and they can bring it to the right people to look at in Dell.




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