No Audio with Aastra PBX

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Hi Michael,

Depending on the PBX configuration (most PBX have this setting), the RTP
might be established between the terminals directly or through the PBX. I
thought it could be possible the softphone cannot find a network route to
the Aastra telephone. But, once it works with phoner, there is a network
path anyway.

If you send one capture file for PJSUA and one for phoner (containing SIP
message flow with SDP, which contains the RTP negotiation details), it might
possible to figure out what is going wrong with your environment.

Regards,

Paulo.

2010/1/21 Benny Prijono <bennylp at teluu.com>

> On Thu, Jan 21, 2010 at 6:39 AM, Michael <michael_zurich at yahoo.com> wrote:
> > Hi Benny
> > Hi Paulo
> >
> > Thanks for the info.
> >
> > I checking if RTP Packets are received with pjsua's dq (dump quality of
> current call). No RTP packet is received. Please take care about the
> following:
> >
> > 2 cases:
> >
> > Case 1: Call from ISDN trunk over Aastra PBX works fine. All audio and
> packets.
> >
> > Case 2: Call from an internal Aastra hardware phone to pjsua does signal
> and connect and on Aastra phone you hear the pjsua client but on pjsua
> client you receive no packets but data arrives. No Router involved, PBX is
> directly connected over a switch. PBX ip 172.16.4.1, pjsua ip 172.16.2.12
> net mask 255.255.0.0. But note, it works fine with phoner software client.
> There must be an issue in pjsua (pj...) because it works with other software
> clients.
> >
>
> If we follow your logic, pjsua also works fine with other software, so
> there must be an issue with the PBX.
>
> > Could it be that Aastra transmits media on a port or mode that pjsua
> can't read?
> >
>
> It could be, but we can't never be sure, until you follow our
> suggestions and find out what's wrong.
>
> Cheers
>  Benny
>
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