Yup, that's a support ticketing system. Google for it - there are loads of existing solutions, both self-hosted and cloud-based. Unless you have very odd requirements this particular wheel has been invented to death. -Stuart -- Stuart Dallas 3ft9 Ltd http://3ft9.com/ On Thursday, 17 March 2011 at 18:12, Negin Nickparsa wrote: > :( maybe it's ticketing i don't know exactly!!!:"( > here are the things that i must do: > > receiving mails and return of mails > showing emails 2 staff > when a mail received it can be viewed in a moment(like ajax) > drafts and upload and download from mail > determine mails due on > mails that replied and can be closed > searching special mail or special person > attachments > forwardings > digital signature(I know this one is very difficult! 98% I will ignore > this part) > management of meetings and calendar in my language! > private messaging > a period time for a reply of a mail (after time if it didnât have > reply then close it) > settings for users > sending sms to that user when priod time is going 2 finish > making priority for emergency mails > > On Thu, Mar 17, 2011 at 9:21 PM, Negin Nickparsa <nickparsa@xxxxxxxxx> wrote: > > ok! stuart plz let me think to exactly tell u what i want! because i > > must make sentences more clear i know i have bad english sorry! > > i will tell u in a moment. > > > On Thu, Mar 17, 2011 at 9:16 PM, Stuart Dallas <stuart@xxxxxxxx> wrote: > > > On Thursday, 17 March 2011 at 17:25, Negin Nickparsa wrote: > > > but yes i need notifications > > > > now we use free application named osticket but it doesn't work very well > > > > I can change my codes because i have time > > > > what is your suggestion for me which one can better support my site? > > > > MTA or another free app? > > > > > > Negin, this is starting to become a conversation I usually charge for! If you need help spec'ing and/or building a system I may be able to help, but at the moment I'm unclear exactly what problem you're trying to solve. If you need an email solution I suggest you use Google Apps. If you need a ticketing system then there are lots of good options in that area, and personally I think it would be a waste of effort to start from scratch. If neither of those are what you're after, then I'm lost. > > > > > > > > > -Stuart > > > > > > -- > > > Stuart Dallas > > > 3ft9 Ltd > > > http://3ft9.com/ > > > > > > > > > > On Thu, Mar 17, 2011 at 8:43 PM, Negin Nickparsa <nickparsa@xxxxxxxxx> wrote: > > > > > when a user will be logged on he/she must have the messages just for > > > > > him self yeah? then i must have a column for the mails that he > > > > > recieved > > > > > 4 example select mail1 from users where user=user1 > > > > > > > > > > i got it right? > > > > > > > > > > On Thu, Mar 17, 2011 at 8:39 PM, Negin Nickparsa <nickparsa@xxxxxxxxx> wrote: > > > > > > u mean i can have localhost mail service or not? > > > > > > > > > > > > On Thu, Mar 17, 2011 at 8:36 PM, Negin Nickparsa <nickparsa@xxxxxxxxx> wrote: > > > > > > > i'll give all my users user n password will they be under the same > > > > > > > domain or not? > > > > > > > user1 has the domain gmail n user 2 ymail > > > > > > > or i can have all users the same thing like dpaco.net > > > > > > > this is our site==>dpaco.net > > > > > > > i want to build another part of it with php > > > > > > > > > > > > > > On Thu, Mar 17, 2011 at 8:30 PM, Stuart Dallas <stuart@xxxxxxxx> wrote: > > > > > > > > On Thursday, 17 March 2011 at 16:56, Negin Nickparsa wrote: > > > > > > > > internal messaging system > > > > > > > > > > > > > > > > In that case it's simply a matter of creating a table structure to hold the messages and building an interface that will display them and allow new messages to be added, probably with email-based notifications. This is fairly straightforward stuff, you just need to think about the elements that make up a message, convert that list into a table structure, add some metadata for unread, etc. > > > > > > > > > > > > > > > > > > > > > > > > -Stuart > > > > > > > > > > > > > > > > -- > > > > > > > > Stuart Dallas > > > > > > > > 3ft9 Ltd > > > > > > > > http://3ft9.com/ > > > > > > > > > > > > > > > > > > > > > > > > > On Thu, Mar 17, 2011 at 8:16 PM, Stuart Dallas <stuart@xxxxxxxx> wrote: > > > > > > > > > > On Thursday, 17 March 2011 at 15:23, Negin Nickparsa wrote: > > > > > > > > > > i want 2 design a php web for staff members that can sign in with > > > > > > > > > > > their accounts n then mail 2 each other i don't know how it really > > > > > > > > > > > works by using a mail server i'm beginner at it! but i studied alot > > > > > > > > > > > abt it. > > > > > > > > > > > > > > > > > > > > Are you talking about interfacing with email, or an internal messaging system? > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > -Stuart > > > > > > > > > > > > > > > > > > > > -- > > > > > > > > > > Stuart Dallas > > > > > > > > > > 3ft9 Ltd > > > > > > > > > > http://3ft9.com/ > -- PHP General Mailing List (http://www.php.net/) To unsubscribe, visit: http://www.php.net/unsub.php
