At 12:32 AM -0400 9/13/09, Paul M Foster wrote:
On Sat, Sep 12, 2009 at 10:22:10AM -0400, tedd wrote:
At 6:02 PM -0400 9/11/09, Paul M Foster wrote:
I typically use us2.php.net, which is hosted by Hurricane Electric.
Paul
Paul:
I wouldn't use Hurricane Electric if their accounts were provided for free!
The following is an experience I had with Hurricane Electric and
support for my opinion as to their "service".
You see, many years ago Hurricane Electric hosted (IMO with
complicity) a porn site that sent out over 2000 porn spams to AOL
using MY email address as the person to contact. That incident caused
me a great deal of trouble.
In an attempt to understand and resolve the problem, I sent several
emails to Hurricane Electric; I called them numerous times via
telephone; and I even sent them letters via the US mail. But
unfortunately they refused to answer ANY of my correspondence. Their
lack of communication provided support for my opinion of their
complicity with what had happened.
A few years back they contacted me (again more spam) soliciting my
interest in hosting with them. Normally, I would have just reported
such spam to spamcop, but because of the incident I replied and told
them what had happened.
Later I was contacted by one of their technicians who looked thorough
their records and confirmed/admitted the incident. However, he told
me that they could not be held responsible for they clients they
host. Furthermore, they have no intention of screening their clients.
He said that they will provide hosting to whomever they want,
including porn and spam sites. If their clients do anything wrong per
"their standards", then they will deal with it internally. Otherwise
they don't care about any harm done to anyone by them hosting such
sites. In short, they want the money but not the responsibility.
> Now, maybe Hurricane Electric has changed its ways, but they can't
change their past.
In my opinion, there are more than enough hosting companies who care
about the damage they might cause and take steps to reduce the about
spam and porn on the net. My advice, seek hosts other than Hurricane
Electric.
I don't know much about HE, other than the fact that they run ads in
Linux Journal. But they're a real hosting company, like Rackspace or
1and1. Yahoo (who hosts www.php.net) isn't a company I think of as a
hosting company. And they're an internet behemoth, like Godaddy or
Microsoft. So I'd personally steer away from them. Just my bias.
It sounds like HE's real problem is their TOS. I've hosted with a lot of
companies who will drop accounts where they find porn, spam and warez;
it's part of their TOS. The other problem I can see is that they are
apparently unwilling to even mediate a problem between two of their
accounts. "We just host 'em. Other than that, we don't care." Typical. I
expect the porn company paid them a *lot* more money than you did, so
they simply looked the other way. A shame.
The lesson, I suppose, is to look at the terms of service before you
sign up with a hosting company. You may still end up being a victim, but
at least you know what you're getting yourself into. If they don't
specifically disavow porn, spam and warez, then they allow (and in
effect, condone) it.
Paul
Paul:
Good advice, but you assumed that I was one of their clients -- I wasn't.
I was just an innocent bystander who found his email address being
used as a return address for porn spam. It wasn't until after I
started receiving hate email that I discovered who/what Hurricane
Electric was.
Imagine that suddenly out of the blue you started receiving hate mail
from hundreds of AOL users telling you what a low-life you are
because you sent porn to their children -- what would you do?
I imagine you would: a) find out who was behind it; b) contact them
and ask for an explanation; c) and try to restore your good name.
One might think that suing them would be a good idea, but the last
suit I was in cost me over $20k and I won! I didn't have that spare
change laying around at the time to go after a company in another
state.
I just wanted an explanation, but Hurricane Electric wouldn't do
anything. In my opinion, they are an example of what a hosting
company should not be.
Cheers,
tedd
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