Re: Knowledge Base software - looking for opinions

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On Thu, Mar 12, 2009 at 3:32 PM, Ashley Sheridan
<ash@xxxxxxxxxxxxxxxxxxxx> wrote:
> On Thu, 2009-03-12 at 13:24 -0700, mike wrote:
>> Yeah, I have.. but it's just another wiki. Does integrate with its own
>> style of bug tracking + svn, but I think an actual KB system would be
>> neat.
>>
>> Especially if it had the capability to have page level security. So I
>> can make KB articles just for admins...
>>
>> On Thu, Mar 12, 2009 at 1:05 PM, haliphax <haliphax@xxxxxxxxx> wrote:
>> > On Thu, Mar 12, 2009 at 2:55 PM, mike <mike503@xxxxxxxxx> wrote:
>> >> http://puresw.com/products/lore/ - paid
>> >> http://www.knowledgebase-script.com/ - paid
>> >> http://68kb.com/ - free
>> >>
>> >> Free is good.
>> >>
>> >> Just needs to be basic, nothing crazy.
>> >>
>> >> A Wiki -almost- meets the needs but a) I hate wikis and b) they don't
>> >> match up 100%
>> >>
>> >> --
>> >> PHP General Mailing List (http://www.php.net/)
>> >> To unsubscribe, visit: http://www.php.net/unsub.php
>> >>
>> >>
>> >
>> > Have you considered TRAC? I know it wasn't built specifically for
>> > Knowledge Base articles, but it can be leveraged as such--and has been
>> > by many organizations.
>> >
>> > --
>> > // Todd
>> >
>>
> I'm looking for something similar myself to implement at work as a way
> of documenting things we need. I've lost count of the number of times
> someone has gone on holiday only for us to then find out that they were
> the only one with access details to this server or that system! I've
> already set up Mantis at work, and had considered using the docs section
> of that, but I think the documentation we're likely to need will go
> beyond the project scope, and we might need some way of linking
> documents together in a mesh-type way. Does anyone use anything like
> this already?
>
> Sorry if it seems I've hijacked this thread, but I felt I wasn't
> deviating from the topic really... :p

http://wkb.sourceforge.net/
http://kbpublisher.sourceforge.net/
http://twiki.org/ (wiki with granular security)
http://www.smartertools.com/SmarterTrack/Free-Customer-Service-Software.aspx
(single-user)
http://freemind.sourceforge.net/
http://freshmeat.net/projects/phpkb/


-- 
// Todd

-- 
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