Interesting.... and being in Pennsylvania, I'm in the "all-consent" group.... but being originally from New Jersey, where I still thought it was law, I'm confused.... isn't there a Federal mandate about this as well? On 4/26/07, jgodish@xxxxxxxxxxxxxx <jgodish@xxxxxxxxxxxxxx> wrote:
In the US you can record your own phone calls, ingoing and outgoing? Usually!! Most states are "one-party-consent law" states. If you live in one of these, you can always record your own in-state calls either openly or surreptitiously, since only one participant's consent is needed. Likewise, you can get someone else to record them for you. In interstate calls, it's important to check this state-by-state summary, because in interstate calls, both states' laws apply, and you need to apply the most stringent applicable law. For example, if you live in California or are even just speaking to someone in California (an "all-party-consent law" state), you must get the other party's permission to record the call, or risk having to pony up $5000 in statutory damages (or three times the actual damages, whichever is greater). In general, announcing your intent to record and letting the other party hang up if they don't like it is sufficient in all states: continued participation implies consent. The all-party-consent law states are: California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Pennsylvania, Washington. In Delaware, Indiana, Iowa, Missisippi, and New Mexico as well, a participant may record but a non-participant may not, even with consent. In Vermont the law is unsettled. I am not a lawyer; this is not legal advice; laws change; errors happen. John Quoting Daniel Brown <parasane@xxxxxxxxx>: > Yeah, but unfortunately, in the United States, you have to alert someone > when you're recording a telephone conversation. > > On 4/26/07, Tijnema ! <tijnema@xxxxxxxxx> wrote: > > > > On 4/26/07, Daniel Brown <parasane@xxxxxxxxx> wrote: > > > Sounds like a good plan. Maybe I'll start recording all of my phone > > > calls. I'll just answer the phone, "Hello, this call is being reported > > for > > > quality assurance and training purposes, this is Dan, wazzzup?!?" > > > > Hmm, i see nobody would ever lie to you again :) > > > > > > > > > > On 4/26/07, Justin Frim <jfrim@xxxxxxxxxxx> wrote: > > > > > > > > Richard Lynch wrote: > > > > > > > > >[snip] > > > > >Relying on Sprint, however, to honor any kind of oral agreement, is a > > > > >big fat *NOT* > > > > > > > > > >"I'm sorry, but we just don't have any reocrd of that conversation. > > > > > > > > > >You're now 2 weeks overdue, because that extension you claim we gave > > > > >you doesn't exist." > > > > > > > > > >It was like a parody of the White House Watergate tapes -- Anything > > > > >they didn't feel like honoring was just not there; Something that > > had > > > > >been said that they LIKED, they had a perfect record of that though. > > > > >[snip] > > > > > > > > > > > > > A good old O.T. thread. :-) > > > > > > > > A few months back I was trying to weed some information out of Rogers > > > > and Fido, but several times I was told conflicting information each > > time > > > > I called. > > > > > > > > Finally I made an audio patch cable to connect my MP3 player/recorder > > to > > > > the phone and then proceeded to call Rogers again. The conversation > > > > went something like this: > > > > > > > > -Voice mail system: "Thank you for calling Rogers Wireless. Please > > stay > > > > on the line and our next available agent will help you. Note that > > your > > > > call may be monitored and recorded for quality assurance and training > > > > purposes"... music-on-hold... > > > > -Customer support: "Thank you for calling Rogers, my name is Bob, may > > I > > > > have your phone number starting with the area code?" > > > > -Me: "I'm just letting you know that this call will be monitored and > > > > recorded for quality assurance purposes" > > > > *click* MP3 recorder starts recording.... > > > > -Customer support: "Umm.... okay...." > > > > > > > > The patch cable was designed so I could also play back audio into the > > > > phone, just in case they tried pulling a "we never said that" denial. > > > > Fortunately, in that conversation where I announced it was being > > > > recorded, the customer service guy never lied to me even once. Funny > > > > how that works out. > > > > > > > > You could better not tell them you are recording, and when they are > > saying "we never said that" then you just play it back :) > > > > Tijnema > > > > > > -- > Daniel P. Brown > [office] (570-) 587-7080 Ext. 272 > [mobile] (570-) 766-8107 >
-- Daniel P. Brown [office] (570-) 587-7080 Ext. 272 [mobile] (570-) 766-8107
