On 9/18/06, Howard, Tim <HowardT@xxxxxxxxxxxxxx> wrote:
I am a programmer who is fairly new to PHP, and I had a problem trying to make changes to existing code. I tried to look up any existing documentation on your site, and after an extensive search, I finally found someone who has the same problem. The only problem is that he said something about applying a snapshot that fixed his problem. I think I finally found the place on your site where these "snapshots" are kept, but I am unable to download the .ZIP file because of security here at our facility. The thing is, I'm not even sure whether I'm on the right page, or whether this will actually fix my problem, or what I'm supposed to do with this "snapshot" once I get it. You have no documentation (that I can find) about what a "snapshot" is, or how to download it, or what to do with it. I think I'm going to have to submit a bug report, because I don't know what else to do on your site (even though I've run across several warnings NOT to submit a bug report if a problem has already been reported). Your site is incredibly frustrating and difficult to navigate. Tim Howard Calhoun ISD Dept. of Technology (269) 789-2465
Tim, I don't know if you posted to this mailing list with the issues you've been having, but folks here - IMO - are more than happy to lend a hand when given a chance. David
