> > On May 5, 2015, at 8:07 PM, Lea Murphy <lea@xxxxxxxxxxxxx> wrote: > >> Help needed. >> >> I have a tutoring client. >> >> Her computer crashed. >> >> She bought a new one. >> >> She was using a five-month-old, stand-alone version of LR5 via download from Adobe. So did she purchase that from Adobe? If so, did she register it with Adobe? Has she got an Adobe login and password? If so, she should be able to get them to let her download it again, since she owns it. Also, did she really not have a backup of her Applications folder (or whatever it's called in PC-ese?). And can her tech not recover her hard drive and get all her applications back? _________________ Emily L. Ferguson mailto:elf@xxxxxxxxxxxxxxxxxx 774-269-5968 New England landscapes, wooden boats and races http://www.landsedgephoto.com
