Well Linda in the process of the mess both of the bad ones were reformated. No help this time. One of the reps told me that these drives were only machine tested and they had a rate of 1 to 2 percent that were bad in the box. That seems incredibly high for most manufacturing processes or speaks volumes about the QC. It might be one thing to make that many bad, but to let that many leave the factory bad is another. Did I just get lucky and get two bad ones? Maybe, but I strongly suspect there is much more to it than that. When I have time next week, I am going to find another number for Seagate and just see if I can get in touch with the director of Customer Service. I wonder if they really give a hoot about their product. I need to be calm, but aggravated. Able to talk in a calm voice and not take it out on the individual, but to make sure they know I do expect a product to be open with what it does, do what it says it will, and when it doesn't have people that are familiar enough with the problems to help and not just be googling and reading. --- On Fri, 6/13/08, lea murphy <lea@xxxxxxxxxxxxxxxxx> wrote: > From: lea murphy <lea@xxxxxxxxxxxxxxxxx> > Subject: Re: Seagate > To: "List for Photo/Imaging Educators - Professionals - Students" <photoforum@xxxxxxxxxxxxxxxxxx> > Date: Friday, June 13, 2008, 10:52 AM > I reformat all my external drives to clean them then drag > and drop > files to them. > > Works like a charm. > > Lea > > life is short. photograph it. > www.leamurphy.com > > On Jun 13, 2008, at 9:13 AM, Mark Blackwell > <mblackwell1958@xxxxxxxxx> > wrote: > > > What I suspect is happening is there is something in > the plug and > > play driver that MAKES you use their software. Yet > questions to two > > or three of their tech support people said that > wasn't necessary. I > > didn't want to be forced into their software and > turning the > > automatic switch off. I wanted to do as much as a I > could to make > > sure that nothing but my images make this drive. I > don't want to > > have a virus to show up again time and time again for > years to > > come. It should have been as simple as select folder, > copy to and > > wha la, its done. > > > > Am I ticked off? You bet. I wouldn't be nearly > as upset if they > > had just told me up front you must use our software. > You must do X, > > but that's not what happened. The drive I got is > probably better > > for my needs in many ways than the other. Less > storage space, but a > > better size and more portability. Still even though > that one > > worked, the outside of the package was at best > misleading and at > > worst downright deceptive. It is a USB drive, but no > where did it > > say you needed two ports, show the cable, or show an > image of how it > > hooked up till after you bought it. If it was there, > I sure didn't > > see it. Wouldn't one think that would be > information you need to > > know before you bought it? Yet it wasn't > something one could know > > till the drive was yours and you opened the plastic > clam shell. > > > > I will give Best Buy credit. They swapped them with > no questions > > asked or no problems at all. Will someone remind me > again. Was > > film really such a pain??? lol > > > > > > --- On Fri, 6/13/08, Formyrotts@xxxxxxx > <Formyrotts@xxxxxxx> wrote: > > > >> From: Formyrotts@xxxxxxx > <Formyrotts@xxxxxxx> > >> Subject: Seagate > >> To: "List for Photo/Imaging Educators - > Professionals - Students" > <photoforum@xxxxxxxxxxxxxxxxxx > >> > > >> Date: Friday, June 13, 2008, 7:32 AM > >> Hi, :) > >> Just a note on the external hd that was Seagate > 500. It > >> sounds like you > >> bought the same one I did at Best Buy. So far, > even > >> though I can be dumb as a > >> rock, it seems to be working like a gem! I did > the > >> automatic save (having > >> burned most everything to a CD and deleted from my > hard > >> drive anyhow) onto the > >> external, then started poking around in the > Seagate program > >> and figured out how to > >> shut off the automatic save. Now I just save what > I want > >> onto it, I have > >> another one which I bought to use as a mirror > (just > >> incase), as someone mentioned > >> that to me--I've learned to listen to those > with more > >> experience then I have. > >> > >> Oh, one thing I found interesting was the fact > that Seagate > >> and Maxtor seem > >> to be somehow related, oh well. Linda B. > >> > >> > >> ************** > >> Vote for your city's > >> best dining and nightlife. City's Best 2008. > >> > >> > (http://citysbest.aol.com?ncid=aolacg00050000000102) > > > > > > > >
