>Another thing that concerned me was the statement made by the customer >service agent about being considered acceptable to have a certain number of >dead pixels on the sensor. I asked him what would be the best way for me to >verify if there were any dead pixels so I could exchange the camera for >another one if any were present. His claim was that Canon considers it to be >within the range of acceptability (meaning the camera will pass its quality >control inspection and reach the customer) if up to approximately 11 pixels >on the sensor are dead. This is not what I would like to hear from the >manufacturer after purchasing a camera as expensive as this one. I can't speak for some of the other points you raise but I would not consider it unacceptable to have a few "dead" pixles when one deals with over 12 or more million of them. These are typically eliminated by interpolation if I am not mistaken. But I also asked myself if it would be a major problem even if they were not. I personally don't think so. But that is just me and I am sure that others will have other opinions. cheerio, andy