----- Original Message -----
Sent: Monday, December 29, 2003 4:44
AM
Subject: Difficult customers
Here is a new way
to think concerning your difficult customers - or just difficult
people.
(I'm still working on seeing this
sort of person as a "treasure"){:->
Marilyn
--------------
Now, there are many,
many people in the world, but relatively few with whom we interact, and even
fewer who cause us problems. So, when you come across such a chance for
practicing patience and tolerance, you should treat it with gratitude. It is
rare. Just as having unexpectedly found a treasure in your own house, you
should be happy and grateful to your enemy for providing that precious
opportunity.
-His Holiness the Dalai
Lama
