Lea, Don't press and hold. Just press. The cart bank will come out, do a quick dance and then stop with the carts exposed. Make sure you change the correct black ink cart, the one on the left. After changin, push the button again. Take care, Gregory david Stempel FIREFRAMEi m a g i n g www.americanphotojournalist.com "The brave ones were shooting the enemy, the crazy ones got it on digital"